Summary
Overview
Work History
Skills
Timeline
Generic

Alexandra Gutberlet

Christchurch,Can

Summary

Experienced in many aspects of customer service from face to face to over the phone, well mannered with a can do attitude I know the importance of making sure clients and customers have and exceptional experience as they are the best advertising for a business. experienced in multi tasking answering phones booking appointments, stock take both adding in and checking out stock.

Overview

5
5
years of professional experience

Work History

Hairstylist

RU&CO hairgroup
Merivale , Christchurch
03.2022 - 05.2024
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Assisted other stylists with busy periods in the salon
  • Reference Renee

027 724 5340

Front of House Employee

Level one
New Brighton, Christchurch
09.2020 - 11.2021
  • Greeted customers and provided friendly customer service.
  • Informed customers of daily specials, menu items, and restaurant policies.
  • Answered phone calls, took reservations, and answered inquiries.
  • Assisted with seating arrangements to ensure comfortability for guests.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.

Bar Staff Member

Two thumbs brewing
City Center, Christchurch
10.2019 - 11.2020
  • Educated customers on various types of wines, beers and spirits available at the bar.
  • Managed cash transactions including credit cards, debit cards and cash payments from guests quickly and efficiently.
  • Responded promptly to requests from guests for additional items or services.
  • Monitored guests' behavior for signs of intoxication or disruptive behavior in order to maintain a safe environment.

Reference Aly

027 454 1377

Skills

  • Multitasking and retaining information
  • Great customer service
  • Full driver license
  • Work well in my own and with others
  • Asking important questions and gathering information
  • Appointment Coordination
  • Schedule Management

Timeline

Hairstylist

RU&CO hairgroup
03.2022 - 05.2024

Front of House Employee

Level one
09.2020 - 11.2021

Bar Staff Member

Two thumbs brewing
10.2019 - 11.2020
Alexandra Gutberlet