Summary

Overview

Work History

Education

Skills

References

Awards

References

Timeline

Alexandra Manukau

Christchurch,Wellington

Summary

Dynamic and motivated professional with a proven track record at Barkers Men's Clothing, with four years of experience in the company, excelling in customer service and effective communication. Recognized for enhancing customer experiences and achieving sales targets through personalized recommendations. Skilled in time management and team collaboration, consistently driving results and fostering positive relationships. I come with established interpersonal skills and an eagerness to support team members.

I have lots of resourceful interpersonal communication skills that lend well to streamlining behind-the-scenes operations. Im an enthusiastic person who offers a background in problem-solving while serving in multiple roles.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every person a positive and memorable experience.

Overview

4

4

years of professional experience

Work History

Key Holder,Shift Runner,Sale Assistant and Stylist

Barkers Mens Clothing

Queensgate Mall

05.2021 - Current

I greeted and assisted customers on the sales floor, ensuring exemplary customer service by delivering the ultimate customer experience.
Handled confidential information with discretion and integrity.
Answered incoming calls, responded to emails, and addressed other inquiries from customers and vendors.
Monitored office services mailbox for business support needs and requests.
Developed positive relationships with internal customers through effective communication techniques.
Maintained positive working relationships with fellow staff and management.
Ensured office equipment was operational, stocked with supplies, and maintained cleanly.
I improved customers' shopping experience by utilizing product knowledge to provide personalised recommendations that increased sales revenues.
I utilized unique selling tactics to demonstrate the benefits of purchasing from our store, which led to meeting target sales goals and improving customer loyalty.
I proactively assist over 50 customers per shift by answering questions, providing merchandise experience, processing orders, and handling payments.
I ensure accurate inventory counts for over 300 items by counting stock and timely identifying, and reconciling any discrepancies.
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.

Education

Heretaunga College

Upper Hutt

11-2020

Bachelor of Arts - Psychology, Sociology and Criminology, Maori Studies

Te Herenga Waka, Victoria University

Skills

Willingness to learn
Team collaboration
Customer service
Problem-solving aptitude
Goal setting
Reliability

Motivated
Driven
Time management
Leadership development
Effective communication

References

Available upon request.

Awards

2018-2020, Excellence Endorsement NCEA Level 1, 2 and 3
2018-2020, Excellence and Distinction Course Endorsement NCEA Level 1, 2 and 3 in Painting and Photography, Design, English, History and Literature, English in Psychology, Health and Physical Activity
2021, Excellence Achievement Trimester 1 and 2 for Sociology and Psychology
2022, Max/Barkers Retail Sales Training Program
2023, Barkers Retail Sales Training Program
2024, Sales RX Training Program

References

References available upon request.

Timeline

Key Holder,Shift Runner,Sale Assistant and Stylist

Barkers Mens Clothing

05.2021 - Current

Heretaunga College

Bachelor of Arts - Psychology, Sociology and Criminology, Maori Studies

Te Herenga Waka, Victoria University