Summary
Overview
Work History
Education
Timeline
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ALEXANDRA SHARP

Christchurch

Summary

With experience all throughout the customer service industry, in restaurants, cafes, bars, and retail, I am experienced in all things customer service. I thrive in a customer driven environment.

I am highly professional with a keen eye for administrative and customer service excellence. With a proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. I thrive in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

5
5
years of professional experience

Work History

Receptionist & Cafe Team Member

Willowbank Wildlife Reserve
06.2024 - Current

In my current role I work both on front desk, greeting and checking in hundreds of guests per day, and in the Willowbank Cafe as a Barista & Cafe team member.

- Experienced in IBIS and Microsoft system management

- Leadership experience coordinating a team and break schedules

- Manage front desk operations, ensuring smooth visitor check-in and appointment scheduling

- Coordinating breaks and ensuring the smooth operation of the cafe & front desk simultaneously

Cafe Team Member

Legardere Travel
06.2021 - 05.2024

Working for Lagardere Travel, I worked throughout their hybrid hospitality and retail areas within Christchurch Airport. With all their restaurants and cafes being a mix of retail areas, bars, and cafes, I worked as a mix of a bartender, barista, and cashier serving hundreds of customers per day.

- Leadership experience - regularly managed shifts with up to 6 staff members

Event and Hospitality Staff

The Recruitment Network
02.2021 - 01.2025

As a TRN event staff member, I have worked all across Christchurch in many different hospitality settings bartending, waitressing, working white tie events or serving coffee.

Waitress & Bartender

Airport Gateway Motel Lodge
02.2021 - 07.2021

As the sole waitress and bartender in the restaurant at any one time, I managed the restaurant, while taking and delivering orders, making and serving drinks including fresh coffee, and cash handling and till management.

Education

Bachelor's Degree - Marketing

University of Canterbury
Christchurch, New Zealand, NZ
04-2026

High school diploma - undefined

Burnside High School
01.2021

Timeline

Receptionist & Cafe Team Member

Willowbank Wildlife Reserve
06.2024 - Current

Cafe Team Member

Legardere Travel
06.2021 - 05.2024

Event and Hospitality Staff

The Recruitment Network
02.2021 - 01.2025

Waitress & Bartender

Airport Gateway Motel Lodge
02.2021 - 07.2021

High school diploma - undefined

Burnside High School

Bachelor's Degree - Marketing

University of Canterbury
ALEXANDRA SHARP