Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Warburton

Queenstown,OTA

Summary

I am conscientious, mature, hardworking, reliable, and extremely enthusiastic. I am also driven, focused and self-motivated and am a dedicated person who will always put the maximum effort and commitment into my job.

I am currently looking for a job that allows me to be able to immerse myself in the great outdoors and make the most of the beautiful mountains and ski fields that New Zealand has to offer in my spare time.

Overview

9
9
years of professional experience

Work History

Midwife

NHS
09.2022 - 03.2024
  • Working as part of a multidisciplinary team and also independently.
  • Promote a safe and comfortable environment by implementing evidence-based practices and pain management techniques.
  • Working to achieve positive patient experiences by actively listening to concerns and addressing them promptly in a sensitive manner.
  • Evaluated clinical performance regularly, identifying areas of improvement and implementing strategies to enhance overall patient care experience.
  • Built strong rapport with service users through open communication channels.
  • Empowered mothers to make informed decisions about their care through comprehensive education on pregnancy, childbirth, and newborn care.
  • Implemented changes in practice based on research findings to enhance the overall quality of midwifery care provided to patients.

Hospitality Supervisor

Quays Fish And Chip Shop
08.2018 - 09.2019
  • Contributed to overall business growth by identifying potential areas for improvement in operations, customer services, and staff performance.
  • Overcame challenging situations involving unhappy guests or unforeseen issues with grace under pressure to maintain overall satisfaction levels among clientele base consistently high.
  • Conducted regular performance evaluations for team members, offering constructive feedback for improvement and celebrating success where appropriate.
  • Implemented safety protocols to minimize accidents or hazards while maintaining a secure environment for all customers and employees.
  • Reduced employee turnover rates by creating a supportive work environment.
  • Maintained high levels of cleanliness throughout the property, ensuring compliance with health regulations.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.

Clinical Healthcare Support Apprentice

NHS
09.2016 - 09.2018
  • Graduated from the apprenticeship program with a solid foundation in industry-specific knowledge.
  • Proactively sought opportunities for professional growth by attending workshops and further courses
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Received constructive feedback from mentors, leading to improved performance and increased knowledge.
  • Providing personal care for patients.
  • Used a range of online systems to ensure contemporaneous and precise documentation was made.

Waitress

The Cross Keys
10.2014 - 08.2016
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to customers.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Checked guests' identification before serving alcoholic beverages.

Education

Bachelor of Science - Midwifery

University of Central Lancashire
Preston
08.2022

Skills

  • Excellent communicator
  • Interpersonal skills
  • Problem solving
  • Working well under pressure
  • Great time management
  • Conflict resolution
  • High attention to detail

Timeline

Midwife

NHS
09.2022 - 03.2024

Hospitality Supervisor

Quays Fish And Chip Shop
08.2018 - 09.2019

Clinical Healthcare Support Apprentice

NHS
09.2016 - 09.2018

Waitress

The Cross Keys
10.2014 - 08.2016

Bachelor of Science - Midwifery

University of Central Lancashire

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Alexandra Warburton