Alexandra Wright
Pt Chevalier ,Auckland
Summary
Motivated professional with a strong background in customer service, retail, hospitality, and performing arts. With over four years of experience as a dance teacher, I bring excellent leadership, communication, and mentoring skills, supported by a creative and disciplined approach. My roles in supermarkets, restaurants, and retail have developed my skills in teamwork, multitasking, and problem-solving in fast-paced environments. I am dependable, quick to learn, and work well both independently and as part of a team. My extensive experience demonstrates my commitment to excellence, positive attitude, and a passion for helping others.
Overview
5
5
years of professional experience
Work History
Dance Teacher
Ponsonby School of Dance
Ponsonby, Auckland
02.2020 - Current
- Instruct both private lessons and classes with a positive attitude, guiding dancers to reach their potential.
- Choreograph solo and group dances, preparing them for competition.
- Teach and polish the exam syllabus, preparing my students for their exams.
- Enhance students' confidence and progress by promoting diligence and determination with difficult tasks.
- Plan classes focusing on instruction, demonstration, and work time.
- As a dancer myself, I provide my past knowledge and experience to my students to guide them in their dance journey.
- Fostered a culture of respect, teamwork, and discipline among students, emphasising the importance of dedication in achieving excellence.
- Keep in contact with students parents to create an effective plan to better their dancing.
Waitress
The Dunes Golf Resort
Matarangi, Matarangi
12.2024 - 02.2025
- Greeted customers, answered questions and recommended specials to increase profits.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Served food and beverages to patrons and confirmed complete orders.
- Answered phone calls for people making bookings at the restaurant.
- Worked closely with my managers and coworkers to ensure a happy work environment, where we provide the best service to customers.
NCEA Exam Supervisor
One Tree Hill College
One Tree Hill, Auckland
11.2024 - 11.2024
- Verified that only authorised personnel entered exam rooms while tests were in progress.
- Implemented security protocols for safeguarding confidential testing materials both before and after exams had been given.
- Ensured exam rules and regulations were followed throughout the duration of the examination process.
- Performed quality assurance checks on all equipment used during exams.
- Monitored students during exams to ensure no cheating or disruption occurred.
- Provided assistance as needed with troubleshooting technical problems encountered during online testing sessions.
Checkout Operator
New World
North Dunedin, Dunedin
07.2024 - 11.2024
- Was polite and friendly towards customers to enhance their supermarket experience
- Answered customers' questions and provided information on store procedures or policies.
- Processed special orders promptly according to customer requests.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Adhered to safety guidelines while operating cash registers and other equipment.
- Communicated effectively with team members to ensure smooth operation of checkout lanes.
- When needed, I helped new staff learn the checkouts and made them feel comfortable in the job.
Sales Assistant
Number One Shoes
New Lynn, Auckland
01.2024 - 02.2024
- Assisted customers with a friendly face, and provided them with the support they needed for purchasing new shoes, such as finding different styles and sizes.
- Assisted in creating displays to promote products.
- Assisted customers in locating products, providing detailed information and recommendations.
- Managed cash register transactions accurately and efficiently.
- Organised store by returning merchandise to proper areas and restocked displays.
- Resolved customer complaints in a timely manner.
- Working as a team with the other staff to spread ourselves across the shop floor, and provide the best service possible.
Kitchen Steward
Homeland Restaurant
Westhaven, Auckland
06.2022 - 02.2023
- Delivered clean dishes, glassware, tableware, cooking utensils, linens and other items to the service areas as needed.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Collaborated with kitchen and dining staff to ensure smooth operation during service hours.
- Monitored and maintained sanitation and organization of storage areas, including refrigerators and freezers.
- Assisted in the preparation of basic food items under the guidance of kitchen staff.
- Ensured cleanliness and hygiene in kitchen areas by regularly sanitizing surfaces and equipment.
- Restocked workstations with necessary supplies throughout shift hours.
Supermarket Worker
Four Square
Matarangi, Matarangi
12.2020 - 01.2022
- Collaborated with team members to achieve sales goals and maintain store standards.
- Created and built product displays to engage customers through visual merchandising.
- Utilised knowledge of store layout to efficiently restock products and assist customers.
- Greeted customers upon entry and provided assistance with locating items.
- Scooped ice creams for customers
- Assisted in unloading shipments from delivery trucks and stocking shelves accordingly.
- Monitored expiration dates and removed outdated products from shelves.
- Performed opening and closing duties such as counting cash drawers or setting alarms.
- Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
Education
NCEA Level 3 -
St Marys College
Auckland12-2022
Bachelor of Commerce - Major in Finance, Minor in Marketing
University of Otago
Dunedin, NZSkills
- Communication skills
- Customer service
- Time management
- Conflict resolution
- Problem solving
- Public speaking
- Teamwork
- Hard work
- Critical thinking
- Organisation
Affiliations
- I am currently in my third year at the University of Otago where I started off studying Health Sciences. But after discovering it was not for me, I made the switch to a Bachelor of Commerce. Now I am majoring in Finance with a minor in Marketing, which I thoroughly enjoy, due to my switch, I am on track to complete my degree at the end of the first semester in 2026.
- I have danced since the age of three, and it has been my passion throughout my life. I have dedicated many hours to dance, competing in both group and solo competitions nationwide. I gained Distinction for all my Royal Academy of Dance Exams and also for my Asia Pacific Jazz, Contemporary and Musical Theatre exams. Also gaining Solo Seal in jazz and contemporary. Dance will always be a huge part of my life.The dedication I’ve put into dance reflects the level of commitment I bring to all areas of my life.
- I love to stay active by going to the gym and walking daily.
- A huge part of my life is spending time and with friends, whether it be going to a festival or the races. I love staying busy.
- I also enjoy watching a variety of sports, especially Formula One and the tennis ATP tour.
References
The Dunes
- Jude Mikkelsen, manager
- Phone number: 027-244-6534
Ponsonby School of Dance
- Tracey Wright, employer
- Phone number: 027-533-8427
- Email: tracey@ponsonbyschoolofdance.co.nz
Timeline
Waitress
The Dunes Golf Resort
12.2024 - 02.2025
NCEA Exam Supervisor
One Tree Hill College
11.2024 - 11.2024
Checkout Operator
New World
07.2024 - 11.2024
Sales Assistant
Number One Shoes
01.2024 - 02.2024
Kitchen Steward
Homeland Restaurant
06.2022 - 02.2023
Supermarket Worker
Four Square
12.2020 - 01.2022
Dance Teacher
Ponsonby School of Dance
02.2020 - Current
NCEA Level 3 -
St Marys College
Bachelor of Commerce - Major in Finance, Minor in Marketing
University of Otago
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