Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Alexis Benitez

Summary

I am an experienced IT person with passion for customer support and new technologies.

Overview

19
19
years of professional experience

Work History

Data & Sys Admin

Ministry of Health
01.2024 - 09.2024
  • Ensuring performance and Clinical Operations
  • Maintaining high standards of Data Quality
  • Facilitate effective Change Management
  • Provide training and ongoing support to staff

Data Analyst/Engineer

PikPok
11.2021 - 09.2023
  • SQL: Redshift, Postgres and MySQL
  • Python development:
  • APIs: Apple, Zendesk, Tableau
  • Data ETL: using Python, Excel, RegEx
  • Data Scrapers: several websites
  • Tableau Software
  • Stakeholders weekly meetings

Python & Maths Teacher

Code Camp
02.2020 - 11.2021
  • Python & Maths teacher all levels
  • Scratch: animations and programming
  • 20+ weekly students

Data Analyst

Xerox
07.2014 - 02.2020
  • Extract data from the SQL bank database, transform data using Python modules
  • Clean, format, segment and analyse the data for specific e-mail and SMS marketing campaigns
  • Visualizations: using Excel and Tableau
  • Performing A/B tests for campaigns

Information Security Team Leader

Accenture
05.2008 - 06.2014
  • Troubleshoot Network incidents
  • Team training scheduling
  • Firewall and Load Balancers configuration

IT Support Specialist

IT Support Guys
07.2005 - 05.2008
  • PC & Mac repair, backups, software installation

Education

Diploma on Data & Artificial Intelligence -

FutureSkills Academy
03.2025

Diploma on Business Management - Brand

Alpha Institute
04.2021

Systems Engineering -

Technological University
06.2006

Skills

  • Python
  • SQL
  • Tableau
  • HTML/JS/CSS
  • Quantum programming
  • Mathematics
  • Customer Support

Websites

Timeline

Data & Sys Admin

Ministry of Health
01.2024 - 09.2024

Data Analyst/Engineer

PikPok
11.2021 - 09.2023

Python & Maths Teacher

Code Camp
02.2020 - 11.2021

Data Analyst

Xerox
07.2014 - 02.2020

Information Security Team Leader

Accenture
05.2008 - 06.2014

IT Support Specialist

IT Support Guys
07.2005 - 05.2008

Diploma on Business Management - Brand

Alpha Institute

Systems Engineering -

Technological University

Diploma on Data & Artificial Intelligence -

FutureSkills Academy

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Alexis Benitez