ALEXIS MACIAS
Mount Wellington,New Zealand
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Sales Representative
Tres Marias Trading Limited and Tranfex Limmited
07.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Warehouse Coordinator
Tres Marias trading Limited and Tranfex Limited
07.2022 - 07.2024
- Helped keep inventory accurate by overseeing daily cycle counts.
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Maintained high standards of cleanliness throughout the warehouse facility by adhering to housekeeping best practices consistently.
- Coordinated receiving process and managed dock to efficiently unload trucks.
- Communicated and integrated with other departments to share information and coordinate successfully.
- Developed strong relationships with key suppliers, negotiating favourable terms and ensuring reliable procurement channels.
- Used forklifts and pallet jacks to relocate products.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Self-employed Goldfish breeder and National Judge
AMAC Islandborns Goldfish
01.2018 - 05.2022
- Organized successful mating pairs based on complementary genetics to produce high-performing offspring with desired traits.
- Provided guidance to new breeders through training sessions or mentorship opportunities, sharing valuable knowledge gained from years of experience in the field.
- Implemented strategic cross-breeding programs to introduce new traits while maintaining desirable qualities within specific breeds.
- Increased efficiency in the breeding process by utilizing state-of-the-art technologies like artificial insemination and embryo transfer techniques.
- Conducted thorough research on industry trends and innovations to make informed decisions about breeding practices.
- Improved breeding success rates by implementing advanced genetic selection techniques and proper animal nutrition.
- Adhered to ethical breeding practices as outlined by relevant associations and regulations, ensuring the welfare of animals.
Warehouse Merchandiser
Tres Marias trading Limited and Tranfex Limited
10.2016 - 09.2017
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
Chilled Assistant
New World Remuera
03.2016 - 10.2016
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Production Manager/ Quality Manager
WCL Philippine Export
12.2006 - 10.2015
- Company Overview: Hand Crafted Decor and Dried Flowers
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Resolved issues quickly to maintain productivity goals.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
- Sourced materials to keep up with production goals and meet customer demands.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Standardized production procedures, job roles, and quality assurance guidelines.
Level 3- DSL Tech Support
Teletech
11.2005 - 12.2006
- Company Overview: Account Verizon Online
- Delivered exceptional results under tight deadlines, completing urgent repair requests in a timely manner without compromising quality standards.
- Boosted customer satisfaction rates by providing timely and effective technical support services.
- Enhanced system performance by conducting regular software and hardware upgrades.
- Mentored junior technicians, sharing valuable knowledge and best practices to enhance team capabilities overall.
- Exceeded annual performance targets consistently throughout tenure as a Level 3 Technician, earning recognition from management for outstanding contributions.
- Increased network stability by monitoring performance metrics and addressing potential problems before they escalated.
Education
Diploma in Business - level 7
Edenz Colleges
Auckland CBD, 101007.2015
Bachelor of Arts - Interdisciplinary Studies
Ateneo De Zamboanga University
03.2005
Skills
- Pleasing personality
- Good communication and listening skills
- Knowledge of MS Word, Excel and Powerpoint
- Strong physical ability, coordination and stamina
- Willingness to learn
- Ability to follow directions and take constructive criticism
- Cultural understanding
- Task management
- Prioritization
- Ability to work under pressure
- Customer service
- Customer relations
- Customer relationship building
Training
Biosecurity Training (MPI Accredited Person), Purangi IVS Forklift Centre, 33 Road, Otahuhu, Auckland, 04/28/23
References
Maria Joy Catoto-Mead, General Manager, Tres Marias Ltd, 0210571552, maria@tresmarias.co.nz
Languages
Filipino
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative
Tres Marias Trading Limited and Tranfex Limmited
07.2024 - Current
Warehouse Coordinator
Tres Marias trading Limited and Tranfex Limited
07.2022 - 07.2024
Self-employed Goldfish breeder and National Judge
AMAC Islandborns Goldfish
01.2018 - 05.2022
Warehouse Merchandiser
Tres Marias trading Limited and Tranfex Limited
10.2016 - 09.2017
Chilled Assistant
New World Remuera
03.2016 - 10.2016
Production Manager/ Quality Manager
WCL Philippine Export
12.2006 - 10.2015
Level 3- DSL Tech Support
Teletech
11.2005 - 12.2006
Bachelor of Arts - Interdisciplinary Studies
Ateneo De Zamboanga University
Diploma in Business - level 7
Edenz Colleges
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