Adept at multitasking and maintaining high-quality standards under pressure. Demonstrated expertise in customer service and cash management, complemented by fluency in English, Mandarin and Cantonese. Excelled in team collaboration, significantly enhancing operational efficiency. Proficient in critical thinking and problem-solving, ensuring seamless order fulfillment and customer satisfaction. Proficient in Microsoft Office (MS Word, MS Excel, MS PowerPoint, MS Project), RIB CostX and Project Libre.
Hi, I’m
Alex (Haobin) Wen
Wellington,WGN
Summary
Overview
4
years of professional experience
Work History
Newtown Takeaway
Food Service Worker
03.2021 - Current
Job overview
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Education
Wellington Institute of TechnologyWellington, NZ
Diploma from Quantity Surveying
11-2024
University Overview
Skills
- Fluency in Chinese (Mandarin & Cantonese) and English
- Good Communication Skills (Verbal and Written)
- Read Technical Drawing
- Cost Management
- Estimate Project Costs
- Critical Thinking
- Problem Solving Abilities
- Multitasking Abilities
- Teamwork Skills
- Familiar with Construction Estimating Software (RIB CostX)
- Familiar with Project Management Software(Microsoft Project & Project Libre)
- Familiar with Microsoft Office (Microsoft Word, Microsoft Excel, Microsoft Powerpoint)
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Interests
- DIY, I like working with my hands and fixing things
- Participate in badminton and going to gym, as recreational activities to maintain physical fitness
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
Timeline
Food Service Worker
Newtown Takeaway
03.2021 - Current
Wellington Institute of Technology
Diploma from Quantity Surveying
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