Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aleyah Roera

St Andrews,Hamilton

Summary

Dedicated and dynamic professional with a proven track record at Habitat for Humanity, excelling in customer service and POS system management. Leveraged expertise in product merchandising and effective communication to enhance customer satisfaction and streamline transactions. Demonstrated exceptional time management and teamwork, significantly contributing to operational efficiency and a positive shopping environment.

Overview

5
5
years of professional experience

Work History

Retail Assistant - Volunteer

Habitat for Humanity
09.2020 - 12.2025

. Answered store and merchandise questions and led customers to wanted items.

. Maintained cleanliness and organization of store shelves and displays.

. Answered phones promptly and directed calls appropriately.

. Rang up purchases accurately on the point-of-sale system.

. Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well stocked and organized.

. Counted cash , made change to keep organized and balanced cash register drawer.

. Greeted customers upon entry to the store and provided a positive experience.

. Operated cash registers efficiently during peak hours of business.

. Provided excellent customer service by attending to customers needs in a timely manner.

. Processed payments using cash register, credit card machine and POS system.

. Restocked and organized shelves during slow periods to maintain store appearance.

. Provided excellent service and attention to customers when face-to-face or through phone conversations

. Collaborated closely with team members to achieve project objectives.

. Sorted and priced donations, so everything gets put out in a timely manner.

Education

Fraser High School
Hamilton, WKO

Skills

    Retail transactions processing

    Inventory replenishment

    Time management capabilities

    Flexible schedule availability

    Customer service

    Hospitality and accommodation

    Product merchandising

    Effective communication

    Stockroom organization

    Customer assistance

    Product knowledge expertise

    Knowledge of POS systems

    Pricing stock

Timeline

Retail Assistant - Volunteer

Habitat for Humanity
09.2020 - 12.2025

Fraser High School
Aleyah Roera