Alfonzo Brondani

• Promoted to Duty Manager within 3 months after starting as a Barista/Bartender. Manage daily operations, support FOH staff, and ensure excellent customer service.

• Gained strong communication and leadership skills while improving English in a fast-paced environment.

• Worked in a small local painting business with a team of 5 people. Built strong professional relationships and contributed to a collaborative work environment.

• Learned valuable hands-on skills from a local business owner while completing residential painting projects

• Provided personalized customer support and solutions at Uruguay’s largest service center.

• Managed B2B accounts for small businesses, offering tailored mobile/data plans and maintaining long-term client relationships.

• Consistently exceeded sales targets and handled plan migrations, upgrades, and complaint resolution with care.

• Investigated customer feedback, provided compensation when needed, and improved satisfaction outcomes.

Delivered high-quality interior and exterior painting and plastering services across the Wellington region. Worked independently and as part of a small team on residential and commercial projects.

• Assigned to multiple full-time construction sites (e.g.,McKee Fehl Construction).

• Gained valuable teamwork and health & safety awareness in physically demanding environments.