Summary
Overview
Work History
Education
Skills
Recreation & Interests
References
Timeline
Hi, I’m

Ali Moffitt

Hamilton,Waikato
Ali Moffitt

Summary

Since the days of juggling high school and customer service jobs at 14 years old my disposition for creativity led me to a fashion design diploma at Wintec. After years of trying and plateauing in both the fashion industry and retail, I took some time out to have kids. Fast forward to now, my husband and I have owned a small construction business specializing in structural steel detailing for the last 5 years. My talents however, lay far from construction and I've recently decided to pursue my “forever dream” of becoming a psychologist. Whilst playing a passive role in our company, I am undertaking a Bachelor of Health Science majoring in Psychology at Massey University. I am looking for a part time role that aligns with my enthusiasm for Hauora, and subsequently supplements our small business.

Overview

4
years of professional experience

Work History

Sisters On London

Boutique Customer Service
08.2015 - 07.2017

Job overview

  • Boosted retail sales by educating clients about the benefits of various products.
  • Utilized visual merchandising techniques to effectively showcase products in-store.
  • Launched successful marketing campaigns, driving increased foot traffic and sales.
  • Established relationships with key retail customers.
  • Efficiently performed stocking, cleaning, labelling, POS system, data input on website, stocktaking, and online orders.
  • Worked closely with managers, suppliers and buyers to stock retail locations.
  • Participated in regular training sessions to stay current on new products and retail best practices.

CMYK

Reception and Printroom
10.2013 - 01.2016

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided administrative support to staff members by filing documents and managing office supplies inventory.
  • Cultivated positive relationships with clients through professional demeanour and excellent interpersonal skills.

Education

Massey University
Auckland, NZ

Bachelor of Health Sciences from Psychology
10.2026

University Overview

  • 7.0 (current score) GPA

Wintec
Hamilton, NZ

Diploma from Fashion Design & Management
11.2012

University Overview

  • Professional Development Studies: Design Production, NYNE, 2012

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Computer Skills
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Relationship Building
  • Product and service knowledge
  • Store maintenance
  • Administrative and Office Support
  • Complaint resolution
  • Sales Transactions
  • Professional telephone demeanour
  • POS Systems and Ordering Platforms
  • Billing Adjustments and Refunds
  • Promotional support

Recreation & Interests

Recreation & Interests

Running, Tennis, Hiking, Nutrition

References

References

Sisters on London

Julie Kennedy

027 424 8441


CMYK

Ceri Witehira

021 264 5005

Timeline

Boutique Customer Service
Sisters On London
08.2015 - 07.2017
Reception and Printroom
CMYK
10.2013 - 01.2016
Massey University
Bachelor of Health Sciences from Psychology
Wintec
Diploma from Fashion Design & Management
Ali Moffitt