Alice Chambers
Springston ,Christchurch
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Team Member
Cotton On Group
10.2022 - Current
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
FOH Team Member
The Old Vicarage
08.2021 - 10.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
FOH Team Member
Lagardere Travel Retail
02.2021 - 08.2021
- Utilized POS system to receive and process food and beverage orders.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Skills
- Customer Service
- Store Opening and Closing
- Time Management
- Problem-Solving
- Flexible Schedule
Timeline
Retail Sales Team Member
Cotton On Group
10.2022 - Current
FOH Team Member
The Old Vicarage
08.2021 - 10.2022
FOH Team Member
Lagardere Travel Retail
02.2021 - 08.2021
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