Alice Fissenden
Dunedin,New Zealand
Summary
I graduated from Christchurch Girls High School and am now a student at the University of Otago, studying International Business and Accounting as well as Japanese and Psychology. I take great pleasure in my work ethic and am a person who is very motivated. I enjoy engaging with customers and working with people and I have a lot of customer service experience. I am able to think efficiently under pressure and handle high pressure circumstances effectively. I am a hardworking operator skilled in equipment operation and site maintenance. Always ready for any job and willing to help team members with repair work, clean up and special tasks. Follows directions well and always maintains safety standards. I am the kind of person who goes above and beyond and enjoys going the extra mile. I value loyalty, and I consider myself to be punctual, dependable and fully committed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Machine Operator
RMF Contracting Ltd
Marlborough, Blenhiem
09.2023 - 02.2024
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Unload finished products from machines onto conveyors or other transport systems.
- Dug trenches for drainage systems along the sides of roads or bridges.
- Measured distances between points to determine grade elevations and calculate slopes of road surfaces.
- Applied sealants over cracks in order to prevent further damage due to weather conditions.
Pricing Assistant
RMF Contracting Ltd
Marlborough, Blenhiem
09.2023 - 02.2024
- Created and maintained pricing models in Excel to analyze customer data.
- Assisted with the implementation of new pricing policies across all departments.
- Drafted proposals outlining various options for product prices based on customer needs.
- Interacted with customers via phone or email to answer questions about pricing and availability of products.
- Provided support to senior team members by preparing presentations, documents, and spreadsheets as needed.
Front of House
The Pier Hotel and Restaurant
Kaikoura, Kaikoura
09.2022 - 02.2023
- Member of the Senior Front of House team
- In depth understanding of hospitality
- Courtesy Van Driving
- Fielded complaints from customers and corrected issues with both front of house and kitchen staff.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Cultivated customer-oriented, welcoming environment at busy fine-dining restaurant, handled reservations seamlessly and supervised flawless front-of-house operations.
- Supported front house staff by processing sales using cash register and point-of-sale devices.
Front of House
Bernie's Diner
Kaikoura, Kaikoura
01.2020 - 12.2022
- Member of the Senior Front of House team
- Liaised closely with kitchen and front-of-house personnel.
- Built positive relationships with other front-of-house and kitchen staff.
- Streamlined kitchen functions through supply reorganization and communication with front-of-house manager.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Collaborated with front of house manager to coordinate marketing, special events and menu changes.
- Fielded complaints from customers and corrected issues with both front of house and kitchen staff.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Worked with front-of-house management to promote consistent workflows, keeping restaurant running smoothly during busy periods.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Communications Advisor
School Business (Appli.co)
Christchurch, Christchurch
01.2022 - 11.2022
- Handled all the emails and meetings
- Analyzed data from market research surveys to identify trends in customer sentiment.
- Took minutes
Coaching Netball
Christchurch Girls High School
Christchurch, Christchurch
01.2022 - 10.2022
- Coached the Year 10C CGHS Netball Team in 2022
- Awarded the Players Choice Coach of the Year
- Played Netball competitively at the highest level for 5 years
- Member of the Sporting Council
- Assisted new referees with training and learning specific game rules and regulations.
- Communicated with Co-umpire, Scorer and Timekeeper for clarification and smooth-running games.
- Blew whistle and used hand signals to manage games.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Responded quickly and efficiently to any dangerous situations that may arise on court.
Education
levels 1-3 NCEA -
Christchurch Girls High School
12.2022
Bachelor of Commerce - International Business And Accounting
University Of Otago
Dunedin, NZSkills
- Communication skills
- Leadership
- Problem solving
- Time management
- Adaptability
- Software Proficiency
- Bookkeeping and accounting proficiency
- Understanding of blueprints
- Understanding of quality control
Citizenship
New Zealand
Personal Information
Date of Birth: 28/05/2005
Hobbies and Interests
- Netball
- Fishing
- Jetskiing
- Wakeboarding
- Skiing
- Travelling
- Pilates
Certification
- Wheels, Tracks and Rollers license
- Full class one license
Languages
English
Professional
Japanese
Limited
Maori
Limited
References
References available upon request.
Timeline
Machine Operator
RMF Contracting Ltd
09.2023 - 02.2024
Pricing Assistant
RMF Contracting Ltd
09.2023 - 02.2024
Front of House
The Pier Hotel and Restaurant
09.2022 - 02.2023
Communications Advisor
School Business (Appli.co)
01.2022 - 11.2022
Coaching Netball
Christchurch Girls High School
01.2022 - 10.2022
Front of House
Bernie's Diner
01.2020 - 12.2022
levels 1-3 NCEA -
Christchurch Girls High School
Bachelor of Commerce - International Business And Accounting
University Of Otago
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