Alice Liu
Auckalnd,AUK
Overview
5
5
years of professional experience
Work History
Boba Barista
Wucha
Auckland Central
10.2022 - Current
- Restocked supplies such as straws, cups, and napkins for the barista station.
- Communicated effectively with team members regarding work schedules and customer needs.
- Greeted customers and answered questions about menu items.
- Verified that all equipment was functioning properly prior to opening shift.
- Checked quality of ingredients used in beverages before serving them to customers.
- Performed basic maintenance tasks such as wiping down surfaces, cleaning coffee makers.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Front Desk Receptionist
Campuspecs
Auckland Central
02.2022 - 09.2022
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Updated customer information in databases regularly to ensure accuracy of records.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
Front of House Employee
Grand Harbour
Auckland Central
02.2020 - 08.2021
- Assisted with seating arrangements to ensure comfortability for guests.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Prepared drinks upon request according to recipes and standards set by management.
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
Education
Bachelor of Science - Medicinal Chemistry
University of Auckland
Auckland, NZ06-2025
Skills
- Problem solving
- Efficient time management
- Positive attitude display
- Continuous learning mindset
- Analytical skills
- Laboratory techniques
- Quality control
- Data analysis
- Chemical handling
Languages
English
Full Professional
Mandarin
Full Professional
Affiliations
- Class representative for Course BIOSCI 203 in UoA in 2023 Semester 2.
- UoA Chinese Student Association for volunteer work to help host events at the welcome parties and other sports events.
Timeline
Boba Barista
Wucha
10.2022 - Current
Front Desk Receptionist
Campuspecs
02.2022 - 09.2022
Front of House Employee
Grand Harbour
02.2020 - 08.2021
Bachelor of Science - Medicinal Chemistry
University of Auckland