Alice Meek

My position at Alexa and Kara taught me many crucial skills, the job involved,

• Taking each and every customer through the store
• Providing useful information regarding store's policies and products themselves
• I was able to contribute to a customer-oriented team atmosphere driving sales targets and supporting organizational goals.
• The goal was always to upsell. Developing this skill also increased my confidence allowing me to comfortably interact with each customer
• Assisted customers with prompt and polite support
• I was then able to boost team profits which focused on meeting and exceeding sales targets.

Some other skills I developed included :

• How to refund payments for returned items, process exchanges and offer store credit to achieve customer satisfaction
• How to work independently with minimal supervision
• I was able to serve customers with knowledgeable, friendly support at every stage of shopping and purchasing
• Developed new business relationships and maintained them through regular communications and effective account management
• Used a consultative sales approach to understand customer needs and recommend relevant offerings

Overall this job provided me with a thorough understanding of how to navigate a professional environment.

• I previously volunteered as a retail assistant at Trade Aid.
• This position developed my customer service, advertisement and communication skills.
• My time at Trade Aid has also taught me many insightful things about how a business is run, and how to create the best experience for each customer.
• I was able to quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Served customers and followed outlined steps of service
• Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor

• Supervised children of various ages afterschool every week
• Served as a positive role model, promoting healthy interpersonal behaviors.
• Sparked imagination by helping children discover new things .
• Watched and redirected inappropriate student behavior.
• Monitored children's activities to verify safety and wellbeing.
• Instructed children in crafts and other activities to promote gross and fine motor skills.
• Encouraged children's emotional and social development.
• Worked closely with fellow staff members in developing and implementing educational and recreational activities.
• Created and implemented activities to promote language development.