Alice Pattillo
Student
Auckland,AUK
Summary
Organized and dependable student successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Service hand
Eden Park Catering
Auckland, New Zealand, New Zealand
02.2019 - Current
- Job presented itself with a wild range of opportunities in various fields not limiting to just one job title some of those titles being runner, bar back, cashier, cook, server, etc.
- I was the first point of contact for concert and event goers, this job called upon my good customer service skills within a busy, high stress environment, excellent communication skills and being an integral part of the team.
- Serving and organizing food and beverages both alcoholic and non-alcoholic.
- Assisting with stocking and restocking of cups, snacks, liquor, and other supplies.
- Handling cashiering duties and calculating sales.
- Maintaing a clean, tidy and freash looking bar at all times.
- Counting and unpacking stock to ensure that the number of stock matched numbers on order lists before and after (stocktakes).
- Maintain high level of professionalism and provide exceptional guest services at all times to V.I.Ps.
- Having to problem solve on the spot when issues came about with customers and situations involving service such as handling intoxicated people
Catering
Volunteering
Auckland
07.2021 - 07.2021
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Office assistant
Public Outreach
Auckland, New Zealand, New Zealand
02.2021 - 05.2021
- Completed clerical tasks such as filing contracts, sign-up packs and digital files to maintain accurate documentation.
- Delivered top-notch administrative support to office staff, and managing day to day office operations.
- Hiring of fundraising staff, reviewed resumes and employment applications and streamlined recruiting processes for applicants to evaluate work history and other qualifications.
- Provided assistance wherever necessary across the team.
- Interacted with customers by phone, email or in-person to provide information.
- Coordinated, scheduled and arranged business meetings.
Store assistant
Mitre 10
Auckland, New Zealand, New Zealand
05.2017 - 07.2017
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Supported loss prevention goals by monitoring shopper behavior.
- Displayed and Coordinated restocking of merchandise by arranging in appealing ways to boost sales and accurate signage for current promotions.
- Helped customers find merchandise and assisted with sizing and accessories.
Education
NCEA level -
Waitakere College
NCEA Level two - undefined
ATC Military Prep School
Level 4, Certificate in Arts and Design - undefined
ifne arts whtecliffe wchool of art and deisgn
Bachelor of Arts - Fine Arts
Whitecliffe
Auckland, AUK 02.2020 - Current
Skills
Storage and display of various stock
Cash register operation
Beverage preparation
Excellent Communication
Attention to Detail
Organisation
Thoroughness
Teamwork and Collaboration
Accomplishments
- Developed strong teamwork, leadership, and work ethic qualities.
- Gained outdoor skills including orienteering, map reading, knot work, camping, tramping, and first aid.
- Sea scout troop leader responsible for managing and organizing troops which included assigning tasks, supervising, ensuring safety, and providing a supportive environment.
- Project K planned, organized, and successfully completed multiple expeditions including multi-day hikes, bike rides, and kayaking journeys.
Timeline
Catering
Volunteering
07.2021 - 07.2021
Office assistant
Public Outreach
02.2021 - 05.2021
Bachelor of Arts - Fine Arts
Whitecliffe
02.2020 - Current
Service hand
Eden Park Catering
02.2019 - Current
Store assistant
Mitre 10
05.2017 - 07.2017
NCEA level -
Waitakere College
NCEA Level two - undefined
ATC Military Prep School
Level 4, Certificate in Arts and Design - undefined
ifne arts whtecliffe wchool of art and deisgn