Summary
Overview
Work History
Education
Skills
Willing To Relocate
Eligible To Work
Affiliations
Timeline
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Alice Scanlan

Papatoetoe,New Zealand

Summary

Dynamic and detail-oriented professional with extensive experience at Ultralon Foam, excelling in quality assurance and production processes. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in warehouse operations and adept at multitasking, ensuring timely and accurate product delivery while maintaining high standards.

Overview

21
21
years of professional experience

Work History

Production Operator

Ultralon foam
Mangere East, New Zealand
02.2023 - 03.2024
  • Ensured that all products met established quality standards before packaging them for shipment.
  • Inspected finished goods for defects prior to packaging or shipping out to customers.
  • Inspected and repaired products to meet project expectations.
  • Setup and adjusted machines for daily operations.
  • Sorted and packaged products to prepare for processing or shipment.

Front of House Staff

Pullman sydney hotel
Sydney, Australia
03.2020 - 08.2021
  • Managed waitlist and communicated wait times accurately to guests.
  • Tracked inventory of supplies and communicated needs to management team.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Greeted customers and answered questions about menu items.
  • Processed customer payments accurately and efficiently.
  • Handled cash register transactions for both dine-in and take-out orders.
  • Greeted guests upon arrival, providing a warm and welcoming atmosphere.

Warehouse Assistant

WAREHOUSING DISTRIBUTION CENTRE
Wiri, New Zealand
02.2017 - 12.2019
  • Counted different types of merchandise to comply with inventory control tag requirements.
  • Trained new employees regarding warehouse procedures and standards.
  • Received and processed incoming orders, ensuring accuracy of information.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Managed weekly cycle counts to ensure accurate inventory levels are maintained.

Checkout Assistant

kmart
Botany, Auckland
03.2016 - 10.2017
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Answered customer queries in a professional manner.
  • Assisted with special promotions throughout the store.
  • Followed up on customer complaints in a timely manner.
  • Checked expiry dates of products and removed out-of-date items from shelves.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.

McDonalds Crew Member

Mcdonalds manukau super center
Manukau City, New Zealand
03.2003 - 11.2006
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Checked expiration dates on all products before serving them to customers.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Presented orders to guests within anticipated service times.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Education

National Certificate in Employment -

MANUKAU INSTITUTE OF TECHNOLOGY
Otara, Auckland, NZ
05.2025

National Certificate in Educational -

TANGAROA COLLEGE
Otara, Auckland, NZ
12.2000

Skills

  • Customer service
  • Problem solving
  • Time management
  • Communication skills
  • Workplace organization
  • Product assembly
  • Warehouse operations
  • Reading and determining measurements
  • Multitasking capacity
  • Production processes
  • Teamwork
  • Problem-solving
  • Manufacturing experience

Willing To Relocate

  • East Tamaki, Auckland
  • Mangere, Auckland
  • Manukau City, Auckland

Eligible To Work

Yes

Affiliations

  • Reading
  • Church Activities

Timeline

Production Operator

Ultralon foam
02.2023 - 03.2024

Front of House Staff

Pullman sydney hotel
03.2020 - 08.2021

Warehouse Assistant

WAREHOUSING DISTRIBUTION CENTRE
02.2017 - 12.2019

Checkout Assistant

kmart
03.2016 - 10.2017

McDonalds Crew Member

Mcdonalds manukau super center
03.2003 - 11.2006

National Certificate in Employment -

MANUKAU INSTITUTE OF TECHNOLOGY

National Certificate in Educational -

TANGAROA COLLEGE
Alice Scanlan