Alice Solomona
Auckland,Manurewa
Summary
Being a capable and energetic person that likes to kep active and learn new skills. Enjoy practical work and working with others. I consider myself to be a confident person who enjoys a challenge and am looking to gain full time employment where my friendly caring nature and skills will be appreciated.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Claims Administrator
Mainfreight Transport
2020.12 - Current
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
- Optimized case management with establishment of best practices.
- Maintained suspicious claims database and prepared reports for supervisors.
- Examined claims forms and other records to determine insurance coverage.
Machine Operator
Tiptop
2018.01 - 2020.12
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
Administrator
NZ Couriers
2017.01 - 2018.01
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
Manurewa High School
Manurewa, NZ12.2014
Skills
- Strong Communication Abilities
- Customer Service Excellence
- Continuous Improvement Mindset
- Decision-Making Capabilities
Certification
- Full drivers license (Class 1)
- First aid cert
- Forklift License
- Dangerous goods License
Timeline
Senior Claims Administrator
Mainfreight Transport
2020.12 - Current
Machine Operator
Tiptop
2018.01 - 2020.12
Administrator
NZ Couriers
2017.01 - 2018.01
High School Diploma -
Manurewa High School
- Full drivers license (Class 1)
- First aid cert
- Forklift License
- Dangerous goods License
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