Alicia - Marie Luteru Peai
Auckland,Auckland
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction at Sunglass Hut through exceptional service and POS terminal expertise. A quick learner and goal-oriented professional, adept at maintaining cleanliness and demonstrating patience and empathy. Excelled in fast-paced environments, significantly contributing to team success and customer experience.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate Cashier
Sunglass Hut
11.2023 - 10.2024
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
Retail Sales Associate
Cotton on
11.2022 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Hospitality Worker
Spark Arena
05.2022 - 10.2022
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Retail Sales Associate
Strandbags
11.2021 - 02.2022
Education
Bachelor Of Laws & Arts - Arts Major in Criminology & Politics
University of Auckland
AucklandSkills
- Quick learner
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Cash handling accuracy
- Goal-oriented mindset
- Resilience under pressure
- POS terminal operation
- Cash drawer management
Timeline
Retail Sales Associate Cashier
Sunglass Hut
11.2023 - 10.2024
Retail Sales Associate
Cotton on
11.2022 - 09.2023
Hospitality Worker
Spark Arena
05.2022 - 10.2022
Retail Sales Associate
Strandbags
11.2021 - 02.2022
Bachelor Of Laws & Arts - Arts Major in Criminology & Politics
University of Auckland
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