ALICIA MCMAHON
New Plymouth,New Zealand
Summary
Dynamic Make-Up Artist and Cosmetician with extensive experience in the beauty industry.
Detail-oriented Receptionist and Administrator with extensive experience in managing front desk operations and providing exceptional customer service.
Proven ability to enhance client satisfaction through efficient communication and problem-solving skills.
Recognized for maintaining a welcoming environment while effectively coordinating administrative tasks. Committed to further developing expertise in office management and customer relations.
Overview
29
29
years of professional experience
Work History
Make-up Artist/Cosmetician
Self Employed
New Plymouth, New Zealand
01.2020 - Current
- Owner/Operator, Make Up Artist, Cosmetician, Product sales, business manager/owner
- Maintained an organized studio space, ensuring a conducive environment for artistic creation.
- Updated and maintained customer information records and beauty services provided.
- Built and maintained a professional makeup kit with high-quality products.
- Maintained a clean and sanitary work area in accordance with health regulations.
Reception/Administrative Assistant
Ultimate Care Rhapsody
New Plymouth, TKI
03.2022 - 11.2022
- Compiled data from various sources into organized reports for review by management team.
- Maintained inventory of office supplies and placed orders when necessary.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Developed and maintained filing systems for confidential documents and records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Store Manager
ANNAH STRETTON LTD
10.2019 - 02.2020
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Updated and maintained store signage and displays.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Counter Manager
PHOENIX COSMETICS NEW PLYMOUTH
New Plymouth
08.2013 - 04.2014
- Customer service and Sales
- Make Up Artist
- Eyelash Extension Technician
- Counter/business Management
Sales Consultant / fill in Manager
ANNAH.S/STRETTON CLOTHING CO LTD
New Plymouth
08.2012 - 08.2013
- Analyzed customer needs and preferences to recommend appropriate products.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Store Management and customer service
Sales Consultant
FARMERS
New Plymouth
05.2011 - 03.2012
- Sales and Customer service
- Stock Management
- Make Up Artist
- Cash handling, opening and closing.
Receptionist
HANDS ON BEAUTY SALON
New Plymouth
05.2010 - 07.2010
- Answering phone calls, taking bookings, and handling customer inquiries.
- Greeting customers
- Filing
- Banking
- Bookwork
- Stock take
Cosmetician/ Fragrance
MYER PACIFIC FAIR
Gold Coast, Australia
10.2008 - 02.2009
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Addressed customer questions and concerns regarding products and services.
Bartender
AUTOLODGE BAR AND GRILL
03.2004 - 01.2005
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
Promotional Work
L'OREAL, LEVIS - NEW ZEALAND
Tokyo, Japan
01.1996 - 01.2002
- Modeling, photographic catalog work, choreographed shows, fashion shows, events, and promotions.
Promotional Work
DB BREWERIES
New Plymouth, New Zealand
- Promotional work, events, customer service
Education
Eyelash Extensions Course -
TM BEAUTY
06.2024
PhiBrows -
PHIBROWS MASTER ACADEMY
06.2024
Beauty Therapy -
WITT
05.2021
Skills
- Proficient in Eyelash Extension Techniques
- Eyebrow Shaping
- Skin analysis
- Make Up Artist
- Sales management
- Inventory management
- Client consultation
- Administrative Support Expertise
- Front Desk Management
- Client Support Expertise
Languages
English
Personal Information
Date of Birth: 11/01/77
Contracts
- DB Breweries, New Plymouth, Taranaki, New Zealand
- New Plymouth Wines and Spirits, New Plymouth, Taranaki, New Zealand
- Lion Red Breweries, New Plymouth, Taranaki, New Zealand
- Independent Breweries, Auckland, New Zealand
Timeline
Reception/Administrative Assistant
Ultimate Care Rhapsody
03.2022 - 11.2022
Make-up Artist/Cosmetician
Self Employed
01.2020 - Current
Store Manager
ANNAH STRETTON LTD
10.2019 - 02.2020
Counter Manager
PHOENIX COSMETICS NEW PLYMOUTH
08.2013 - 04.2014
Sales Consultant / fill in Manager
ANNAH.S/STRETTON CLOTHING CO LTD
08.2012 - 08.2013
Sales Consultant
FARMERS
05.2011 - 03.2012
Receptionist
HANDS ON BEAUTY SALON
05.2010 - 07.2010
Cosmetician/ Fragrance
MYER PACIFIC FAIR
10.2008 - 02.2009
Bartender
AUTOLODGE BAR AND GRILL
03.2004 - 01.2005
Promotional Work
L'OREAL, LEVIS - NEW ZEALAND
01.1996 - 01.2002
Promotional Work
DB BREWERIES
Eyelash Extensions Course -
TM BEAUTY
PhiBrows -
PHIBROWS MASTER ACADEMY
Beauty Therapy -
WITT
Similar Profiles
Elizabeth U'PrichardElizabeth U'Prichard
Fulltime Home Educator at Self EmployedFulltime Home Educator at Self Employed
Robert AndersonRobert Anderson
Independent Contractor at Self employedIndependent Contractor at Self employed
Katelyn Dawn MarnochKatelyn Dawn Marnoch
Certified Professional Coach at Self EmployedCertified Professional Coach at Self Employed