Alicia Old
Summary
I have worked in the health care profession in a Hospital environment, Rest home and Home and Community. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping. Coordination of patients and there families with support workers, to implement care plans to develop improved health care to enable quality of life. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
27
27
years of professional experience
Work History
Whanau Ora Team Leader
Ngati Hine Health Trust
09.2020 - Current
- Enhanced client satisfaction by providing personalized home support services tailored to individual needs.
- Streamlined care coordination by establishing effective communication channels with healthcare providers and family members.
- Improved client safety through regular assessments, evaluations, and recommendations for home modifications.
- Developed comprehensive care plans for clients, addressing physical, mental, and emotional wellbeing.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Quality Control Inspector
Fonterra Co-operative Group
01.2006 - 07.2020
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Maintained quality documentation and records for conformance with relevant standards.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Developed and implemented quality control processes to meet product standards.
Microbiology Laboratory Technician
Fonterra Co-operative Group
01.2001 - 01.2006
- Enhanced laboratory efficiency by maintaining and calibrating equipment for accurate experimental results.
- Ensured high-quality results by following strict protocols for various microbiological testing procedures.
- Increased lab safety by enforcing proper handling, storage, and disposal of hazardous materials.
- Improved sample analysis turnaround time through meticulous organization of daily tasks and efficient use of resources.
- Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
Shift Coordinator
Oakhaven Hospital
04.1997 - 01.2001
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
- Assisted nurses in administering medications, monitoring vital signs, and documenting patient progress for better treatment outcomes.
- Maintained a clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks.
- Provided emotional support to patients and families, fostering a positive environment conducive to healing and recovery.
Education
Associate of Applied Science - Nursing
Auckland Hospital
Auckland, NZ1978
Skills
- Care Planning
- Patient Care
- Behavioural Redirection
- Staff Training and Development
- Empathy and compassion
- Organizational skills
- Policy implementation
Affiliations
- I enjoy the outdoors, fishing, gardening and sports but get my most pleasure from my mokopuna (grandchildren)
Timeline
Whanau Ora Team Leader
Ngati Hine Health Trust
09.2020 - Current
Quality Control Inspector
Fonterra Co-operative Group
01.2006 - 07.2020
Microbiology Laboratory Technician
Fonterra Co-operative Group
01.2001 - 01.2006
Shift Coordinator
Oakhaven Hospital
04.1997 - 01.2001
Associate of Applied Science - Nursing
Auckland Hospital
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