Sales Consultant with a solid record of achieving sales goals through relationship building and advanced product knowledge.
Customer-oriented, with 20 years experience in Sales, 17 of those years being in the Residential Build Industry.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Consultant
Aramex Waikato
Frankton, Hamilton
09.2022 - 06.2024
Identify suitable clients & sell courier services to businesses within the defined territory
Account management. Establish & retain long-term relationships with key contacts at client companies.
Analyze customer needs and identify solutions to meet their requirements.
Generate weekly reports on sales activities for management review.
Generate leads through cold calling, networking, and referrals.
Courier/relief driving when required
New Home Sales Consultant
Urban Homes Waikato
, Hamilton
09.2017 - 03.2019
Engage with potential buyers to understand their needs, preferences, and budget, helping them find the right home and/or community
Showcase company built homes, floor plans, and development lots, hosting of show homes explaining their features and benefits
Share in-depth knowledge of the marketplace, including the product, site, and local community, to help customers make informed decisions
Negotiate prices, terms, and financing options, ultimately helping customers secure contracts and complete the purchase
Provide timely and consistent follow-through, maintaining accurate records of all communications during the sales process.
Responsible for meeting monthly sales targets and consistently driving new sales through various sources, including marketing, client referrals, realtors, and other professional networks
Stay informed about the latest trends and developments in the new home market, as well as the specific products and communities they represent
Assist customers & CAD technicians to draw up floor plans designed to suit customers & site specific needs
Assist customers & suppliers around colour selections & fit outs
Project Manage, liase with Construction Managers & Sub Contractors to ensure a smooth build process
New Home Sales Consultant
Generation Homes Waikato
, Hamilton
05.2003 - 08.2017
Same responsibilities as with Urban Homes above plus;
Marketing of House and Land packages including manning of show homes and sourcing land.
Worked with land owners & land acquisitionists to purchase & develop land/sub divisions
Office Manager
Ray White Property Management
, Hamilton
02.2001 - 04.2003
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries
Provided administrative support to management team including preparing reports and presentations.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel and handling rental payments.
Managed the lodging of bond payments, refunds & transfers and tenancy tribunal applications
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Monitored inventory levels and placed orders when needed.
Resolved customer inquiries and complaints requiring management-level escalation.
Courier Driver/Dispatch Coordinator
City Sprint Courier Services
, Hamilton
02.1998 - 02.2001
Drove company vehicle to transport goods between locations safely and efficiently within 30 or 60 minutes as per company guatantee
Delivered items to residential addresses within specified time frames
Communicated with customers to coordinate delivery times.
Coordinated parcel delivery using strong time management skills.
Utilized navigation tools and local knowledge to find the most efficient delivery routes.
Answered customer questions on courier features of service, keeping customers informed about company and services.
Coordinated and monitored daily delivery routes to ensure timely completion.
Assigned deliveries to drivers according to their availability and route optimization guidelines.
Receptionist
Ktizo Hair Salon
, Hamilton
04.1996 - 01.1998
Greeted all visitors and provided them with assistance
Scheduled appointments for clients, customers, and other visitors.
Answered incoming calls, took messages, and transferred calls to appropriate personnel.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Assisted senior hair technicians as required including shampooing of clients, providing hair colour choices for clients perusal and tinting of eyelashes/brows