ALIITASI LEAUMOANA
OTARA,AUK
Summary
Driven and reliable, I excel in educational support and customer service, as demonstrated at Taeaofou Puaseisei Mangere East. With proven abilities in literacy teaching and effective communication, I foster positive relationships and environments for learning and customer satisfaction. My dedication and trustworthy nature underpin my commitment to excellence and continuous improvement.
Overview
13
13
years of professional experience
Work History
Teaching Support
Taeaofou Puaseisei Mangere East
Mangere, Auckland
09.2022 - Current
- Remained calm and patient in student interactions to support individual growth and development.
- Created and maintained a safe and engaging learning environment for all students.
- Encouraged a safe learning environment through positive reinforcement techniques such as verbal praise or rewards systems.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Supported classroom teacher in managing a diverse classroom of students.
- Implemented classroom rules and procedures to maintain discipline and order.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
Customer Service Representatitive
Z station
, Auckland
02.2012 - 05.2016
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Teacher
Robert Louis Stevenson School Apia
Samoa12-2011
Elementary School Teaching
Marist Brothers Mulivai Apia
Samoa02-1997
English Language and Literature
St Marys School Savalalo
Samoa02-1996
Skills
- Educational Support Abilities
- Literacy and numeracy teaching
- Communication skills are important for both students and parents
- Dedicated and committed
- Good rapport and communication skills with other teachers, students, and also parents
- honest and reliable
- Trustworthy and responsible worker
- willing to hear and submit
Timeline
Teaching Support
Taeaofou Puaseisei Mangere East
09.2022 - Current
Customer Service Representatitive
Z station
02.2012 - 05.2016
Teacher
Robert Louis Stevenson School Apia
Elementary School Teaching
Marist Brothers Mulivai Apia
English Language and Literature
St Marys School Savalalo
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