Aliitasi Taaga Anae
Lower Hutt,WGN
Summary
Diligent customer service with a proven track record of exceeding and meeting expectations. Expert in sales and service with a track record of hitting goals and upholding standards of excellence. A helpful customer service agent that is prepared to handle any issue. solves technical problems and provides information on policies and procedures, enabling customer satisfaction without needless support call escalation. As a trustworthy applicant, I'm prepared to take on challenges and use my ability to solve problems and prioritize tasks to support the success of my team. With my skills listed below, I would be a fantastic addition to your team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security
Red Badge
02.2023 - 07.2023
- Ticket scanning at entrance for multiple events at Sky Stadium + other venues in the Wellington region
- Oversaw building security, opened and closed premises and addressed concerns with security personnel.
- Reported trespassers, security concerns, or unusual circumstances to local police and security manager.
- Monitored facility entrances and security cameras.
- Informed safety and security concerns to supervisor.
- Information booth - help patrons when needed
- Usher
Customer Service
Junglerama
11.2021 - 03.2022
- Greeted arriving customers and delivered exceptional customer service.
- Demonstrated hospitality and customer service while greeting tables.
- Helped train and coach new customer service representative teammates.
- Demonstrated leadership, exemplary customer service and friendly, professional demeanor.
- Serve customers alongside delivering their meals/orders.
- Barista
- Ensured food surfaces were sterilized and tidy.
Education
No Degree -
St Mary's College
Thorndon, Wellington11.2023
Skills
- Positive and Professional
- Active Listening
- Food Preparation
- Safe Food Handling Practices
- Team Player
- Hospitality and Accommodation
- Punctual
- Barista skills
- Bartending skills
- Sense of fashion
- Baking
- Willingness to learn
Certification
- Barista 101 - October 2022
- Bartenders Kickstarter - October 2023
- Team BBQ L2 - April 2022
- Group Leadership - December 2023
REFERENCES
Kristiarn Patea
Junglerama - Supervisor
(+64) 022 529 1311
kristiarn0708@gmail.com
Cora Meredith
Red Badge - Team Leader
(+64) 022 343 3031
Mark Hurley
St Mary's College, Wellington - Form Teacher
mark.hurley@stmw.school.nz
Timeline
Security
Red Badge
02.2023 - 07.2023
Customer Service
Junglerama
11.2021 - 03.2022
No Degree -
St Mary's College
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