Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst
Alina Iacobescu

Alina Iacobescu

Dubai,UAE

Summary

I'm a passionate Technical Project Manager and Business Development Manager with over a decade of experience leading diverse teams across IT, gambling, software development, SaaS, and telecommunications, eager to contribute to the UAE's digital transformation initiatives.

Highly experience in regulated markets and enterprise-scale projects, ready to add immediate value to organizations across the GCC region.

Aligning technological solutions with business objectives, having successfully reduced delivery timeframes by 50% and increased customer satisfaction by 30% in global markets. Skilled Business Development leader offering 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Competent Technical Project Manager with strong background in identifying and capitalizing on business growth opportunities. Proven track record of successfully negotiating partnerships and expanding market presence. Demonstrated ability to lead cross-functional teams and develop strategic business plans. Business development professional with robust history of driving growth and fostering partnerships. Proven ability to identify market opportunities and execute strategic initiatives for revenue generation. Collaborative team player with strong focus on achieving results and adapting to dynamic business environments. Skilled in relationship building, market analysis, and project management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Business Development Manager

Inno Zen International
06.2022 - 08.2024
  • Developed and executed targeted sales strategies for SaaS and IT solutions, resulting in a 40% increase in new client acquisitions over 12 months
  • Built and managed a sales pipeline for software development projects, consistently exceeding quarterly targets by 25%
  • Established and nurtured relationships with C-level executives in the tech industry, securing 5 major enterprise clients with total contract value of $10M+
  • Collaborated with cross-functional teams to develop tailored IT solutions, improving customer satisfaction scores by 30%
  • Managed key accounts for online platform clients, increasing average contract value by 35% through upselling and cross-selling
  • Leveraged industry networking to forge 3 strategic partnerships, expanding service offerings and driving 20% year-over-year growth

Programme Manager

White Hat Gaming
02.2021 - 07.2023
  • Led the technical preparation and migration of 50+ clients to a new flexible Angular platform
  • Managed a white label platform development project, delivering fully compliant solutions that reduced time-to-market for new operators by 60%
  • Orchestrated the launch of gambling services in 8 new US states, ensuring 100% compliance with varying state regulations and achieving go-live in 2 months.
  • Implemented a comprehensive compliance framework for white label platforms, resulting in successful audits across 5 jurisdictions
  • Led cross-functional teams of 20+ to deliver a scalable, multi-tenant SaaS solution for gambling operators.
  • Orchestrated the development of a unified API for the Angular platform, enabling seamless integration with 30+ third-party service providers and reducing integration time by 50%

Technical Project Manager

EveryMatrix Ltd
07.2016 - 01.2021
  • Optimized integration execution process, reducing delivery timeframe by 50% (from 6 months to 3 months), significantly improving operational efficiency
  • Orchestrated seamless website decommissioning processes, including comprehensive player data migration, for sites reaching end-of-life status
  • Successfully managed and executed the end-to-end delivery of 30+ websites, encompassing pre-sales, scoping, execution, delivery, and operations, ensuring compliance with all technical, managerial, and regulatory requirements
  • Manage various project aspects, including scope, requirements, testing, stakeholder communication, and risk mitigation, to ensure successful achievement of project and business objectives
  • Proactively address and resolve issues, red flags, and blockers throughout the project life cycle, ensuring smooth progress and risk minimization
  • Established and led a rapid-response team for VIP clients, capable of launching fully operational websites with complete service integration and data migration within 3 weeks

Operations Manager

Cegeka Romania
10.2013 - 06.2016
  • Contributed to reports for internal and external stakeholders, ensuring accurate and timely communication
  • Developed and documented standard operating procedures (SOPs) for teams to follow, including versioning, based on best ITIL and Six Sigma practices
  • Assisted with financial tasks, including forecasting, expense reports, and budgeting, to ensure financial accuracy
  • Ensured compliance with all federal, state, and local business laws and regulations, as well as company policies
  • Collaborated with managers to establish and refine procedures, policies, and processes for operational efficiency for over 30 projects

Customer Service Team Lead

Huawei Technologies
04.2010 - 10.2013
  • Overseeing the day-to-day operations of the support team, ensuring that all tasks were completed efficiently and in alignment with organizational policies, procedures, and business plans
  • Worked closely with other Team Leaders and Managers to support and manage the NOC program, ensuring consistent application of management policies and fostering a collaborative work environment
  • Acted as a subject matter expert in handling escalated customer calls and resolving complex issues
  • Drove team performance by regularly coaching, mentoring, and providing constructive feedback for team of 12 members.
  • Conducted performance appraisals, identified performance-related issues, and implemented necessary corrective actions, including termination when required

Education

Bachelor of Science -

ANEFS
Romania
06.2014

Skills

  • IT Infrastructure Project Management
  • International Relations
  • ICT Project Management
  • Global Business
  • Software as a Service (SaaS)
  • Agile Project Management
  • SaaS Development
  • Logical Reasoning
  • Quality Processes
  • Strategic Influence
  • Presentations
  • Resource Planning
  • Project Leadership
  • Delivery Management
  • Client Requirements
  • Workload Prioritization

Certification

  • Agile Project Management, APMG International
  • PMP, APMG International
  • ITIL Service Operation, AXELOS Global Best Practice

Languages

English
Native or Bilingual

Timeline

Business Development Manager

Inno Zen International
06.2022 - 08.2024

Programme Manager

White Hat Gaming
02.2021 - 07.2023

Technical Project Manager

EveryMatrix Ltd
07.2016 - 01.2021

Operations Manager

Cegeka Romania
10.2013 - 06.2016

Customer Service Team Lead

Huawei Technologies
04.2010 - 10.2013

Bachelor of Science -

ANEFS
Alina Iacobescu