Alina Yang
Auckland,AUK
Summary
Dynamic team leader and problem-solver with proven experience working and operations across six Hansan restaurants locations. Skilled in enhancing operational efficiency, boosting customer satisfaction, and improving team collaboration. Excelled in multitasking, decision-making, and streamlining communication between departments for smoother service. Committed to maintaining high-quality standards, delivering exceptional customer service, and continuously improving workplace productivity.
Overview
3
3
years of professional experience
Work History
Cafe Worker
Yuan Taste Cafe
11.2021 - 02.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
Front of House Employee & Temporary Front Manager
Hansan
04.2022 - 01.2025
- Assisted in training new staff members for consistent service.
- Improved operational efficiency by managing daily activities of front office staff.
- Managed scheduling for staff, optimizing shift coverage and reducing overtime.
- Accomplished multiple tasks within established timeframes.
- Managed inventory control, cash control, and store opening and closing procedures.
- Streamlined communication between kitchen and front of house, ensuring smoother service.
Education
Bachelor of Commerce - Marketing And Managment
University of Auckland
Auckland, NZSkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Team collaboration
- Multitasking and organization
- Clear communication
- Time management
Timeline
Front of House Employee & Temporary Front Manager
Hansan
04.2022 - 01.2025
Cafe Worker
Yuan Taste Cafe
11.2021 - 02.2022
Bachelor of Commerce - Marketing And Managment
University of Auckland
Similar Profiles
CALVINA VASTYCALVINA VASTY
Food Waiter at Yuan Jiu CafeFood Waiter at Yuan Jiu Cafe
Caylie RothCaylie Roth
Register at Taste Cafe and BistroRegister at Taste Cafe and Bistro
AHMED OSMANAHMED OSMAN
IT ASSISTANT MANAGER at Coffee Taste Company (Dose Cafe)IT ASSISTANT MANAGER at Coffee Taste Company (Dose Cafe)