Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Community Work
References
Timeline
Generic

Sela Vaka

Wellington,New Zealand

Summary

During my time at Research New Zealand, I took maternity leave and later transitioned to becoming a certified Lash Technician. As a mum of three, I successfully built a part-time business, leveraging my strong communication and problem-solving skills. I excelled in multitasking and time management, balancing professional growth with family commitments. Recently, I also married my children's father in December. Throughout this journey, I demonstrated leadership by connecting with diverse communities and organizing events, ultimately growing my business. With these skills and experiences, I am eager to contribute to your company and make a positive impact.

Overview

13
13
years of professional experience

Work History

Lash Technician

Self Employed
Wellington
05.2024 - Current
  • During my maternity leave, I made the decision to resign from my position at Research New Zealand and pursue the opportunity to train as a professional lash technician. This eventually evolved into a permanent part-time role, which allowed me to effectively balance work with my children's schedule.

Research New Zealand
01.2017 - 01.2019
  • Collaborated with cross-functional teams to develop and execute marketing campaigns, contributing to increased brand awareness and engagement.
  • Developed and maintained project timelines, working closely with stakeholders to ensure timely delivery, and successful completion of campaigns.
  • Managed relationships with external vendors and partners, ensuring smooth collaboration and effective execution of marketing initiatives.

Warehouse
01.2015 - 01.2016
  • Provided exceptional customer service by directing customers to the right departments and assisting with product inquiries, ensuring a positive and efficient shopping experience.
  • Managed stock replenishment during overnight shifts, ensuring shelves were fully stocked and organized to meet the store’s morning opening requirements.
  • Collaborated effectively with team members to ensure seamless store operations, focusing on preparing the store for opening and maintaining high standards of cleanliness and order.
  • Ensured the timely and accurate placement of stock, carefully following inventory guidelines to optimize product displays and improve product accessibility for customers.
  • Assisted with store setup and merchandising, making sure all products were properly displayed and promotions were clearly highlighted, driving increased foot traffic and sales.
  • Monitored inventory levels throughout the shift to identify potential shortages and communicated with management to ensure stock was replenished before the store opened.
  • Responded promptly to customer requests, offering assistance in locating items, processing purchases, and providing information on store promotions and policies.
  • Maintained a safe and tidy store environment, adhering to health and safety regulations and contributing to a welcoming atmosphere for customers and staff alike.

Burger King
01.2012 - 01.2014
  • Provided outstanding customer service at the front counter and drive-thru, greeting customers, processing orders efficiently, and ensuring a positive experience for every guest.
  • Handled high-volume customer interactions, maintaining composure and delivering fast service during peak hours, while ensuring orders were processed quickly and accurately.
  • Maintained cleanliness and organization at the front counter and drive-thru areas, ensuring a welcoming environment for customers and meeting hygiene standards.
  • Proactively addressed customer inquiries and concerns, resolving issues in a timely and professional manner, ensuring repeat business and customer loyalty.
  • Supported training for new team members, helping them learn company procedures and customer service standards to ensure a seamless team operation.

Education

NCEA Level 1,2 and 3 -

University Entrance -

Smart Steps to Business, Level 3 -

Te Wananga o Aotearoa

Qualified Lash Technician -

Lucky Lash Extension Specialist

Skills

  • Communication skills
  • Event Management
  • Team works and leadership skills
  • Multitasking
  • Time management skills
  • Experienced in engaging Pasifika Communities
  • Problem-solving

Hobbies and Interests

  • My kids' extra curricular activities
  • spending quality time with my family & friends
  • attending & participating in sports events

Community Work

  • Help out with Sunday School on Sunday mornings for children aged 0-10
  • Volunteer to help out with nursery grade during the rugby season
  • Volunteer to help out as a parent for school events

References

  • Louise Halafihi, Student Advisor, Victoria University, 021044989
  • Emele-Moa Makisi, Event Planner, 02102995232
  • Alisi Pala, Supervisor / Team Leader, Research New Zealand, 02102873509

Timeline

Lash Technician

Self Employed
05.2024 - Current

Research New Zealand
01.2017 - 01.2019

Warehouse
01.2015 - 01.2016

Burger King
01.2012 - 01.2014

NCEA Level 1,2 and 3 -

University Entrance -

Smart Steps to Business, Level 3 -

Te Wananga o Aotearoa

Qualified Lash Technician -

Lucky Lash Extension Specialist

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Sela Vaka