ALISON TIPPING
Woodend,CAN
Summary
Resourceful Office Manager with many years of experience in developing and improving office procedures, along with overseeing various aspects of daily operations. Excellent communication skills. Disciplined professional with a high standard of work ethics that thrives in high-pressure, team-based environments.
Overview
31
31
years of professional experience
Work History
Office Manager
Treshna Enterprises Limited / GymMaster
05.2014 - 02.2025
- General office management
- Maintain staff and office supplies
- Liaise with property managers and other service providers regarding building maintenance and compliance requirements
- SH&E
- Recruitment process
- New staff inductions
- Co-ordinated three office moves
- Preparation of staff reports for Payroll; backup for payroll
- Assisted Management team and Team Leaders
- Camp Mother
- Quote preparation for clients
- GymMaster hardware purchasing, client sales and shipping (nationally and internationally - FedEx and DHL)
- Technical products stock control (stock take; purchasing; liaising with technicians and suppliers on specialised technical requirements and bulk discounts)
- Monthly client invoicing and statements; bank account reconciliations; general and escalated queries; bad debtor process
- Monthly reports for both internal management and clients
- Database - maintained client information
- Product improvements; testing and bug reporting; liaising directly with developers on a daily basis
- Created client databases and provided backup for the sales and support team on general client queries
Administrative/Sales Support/Flu Vaccination Coordinator
Maxwell Health
11.2012 - 03.2014
- Preparation and distribution of customer quotes, reports and Doctor's referral letters
- Creating, maintaining and enhancing databases
- Coordinator of the nationwide onsite Flu Vaccinations
- Organising onsite Occupational Health services for local and national companies
- Liaising with Doctors, Medical Centres, nurses and higher management in corporate companies
- Creating resources and booklets for tailored Occupational Health jobs
- Compilation of quotes to clients and further follow-up
- Data entry/maintenance of client database including all communications
- Calendar maintenance of appointments and generation of daily schedules
- Stock take and ordering of specialised medical supplies
Administration Support/Data Entry, for On Farm Services
MAF/AgriQuality/AsureQuality
12.2003 - 11.2012
- Presented with the AsureQuality ‘Customer Responsiveness’ award for 2012
- Monthly Management reporting both internally and for dairy industry clients
- Data entry, on-going maintenance/enhancements/development and training
- Point of Contact (coordinate daily test/grade requests; maintain rosters and procedures)
- Customer relationships
- Data analysis
- Dairy Technical Coordinator support (email management, customer response, research)
- Assist with conference organisation/coordination
- Maintain/distribute procedures/records to field staff
- Generate/distribute/follow-up advisory letters
- Farm Dairy stock/stores maintenance and form printing
- Ordering of specialised stock and invoice processing
- Invoicing customers on a monthly basis
- Reception relief when required, including travel and accommodation bookings
- Sole administrator for initial 8 years
- Presented with the 'Customer Responsiveness' award for 2012
Biosecurity Role holder
MAF/AgriQuality/AsureQuality
03.1999 - 11.2012
- IRS (MPI web-based database) Specialist
- Logistics support (including various tasks such as diary management; arranging accommodation; travel; coordinating rosters; ordering of specialised equipment supplies)
National Livestock Database/Administration Support
MAF/AgriQuality/AsureQuality
03.1999 - 12.2003
- Data entry in both internal and customer database systems (web-based)
- Data quality checks/reports/analysis
- DDCM/Veterinarian support (appointments; letters; documentation; database)
- Answering national Freephone information line for farmers
- Technical support to farmers; clients; internal field staff and vets
- Database enhancements and testing pre-production release
- Maintenance of internal work instructions and procedures
- Reception relief when required
Admin Officer for Seed Certification Bureau
MAF/AgriQuality/AsureQuality
07.1995 - 12.1997
- Quality checking, verification and data entry
- Printing, sorting, filing, general office administration
- Client communication
- Team problem solving
- Sole charge on occasion
Aromaunga Flowers
11.1994 - 05.1995
- Selecting, grading/quality control of cut flowers
- General propagation and care of flowers
- Customer contact
Bee Pacific
02.1994 - 11.1994
- Handling, care and feeding of queen bumble bees
- Maintenance and analysis of statistical records
- Team work and client communication skills
Education
Bachelor of Science - Geography
University of Canterbury
05.1994
Skills
- Excellent communication and interpersonal skills
- Customer focused
- Microsoft Suite
- Familiar with Xero
- Attention to detail
- High standard of work
- Prioritisation
- Highly organised
- Methodical and logical thinker
- Extensive database exposure
- Team player
- Can work independently
- Problem solver
- Work well under pressure
References
Provided upon request
Accomplishments
- Presented with the AsureQuality ‘Customer Responsiveness’ award for 2012
Timeline
Office Manager
Treshna Enterprises Limited / GymMaster
05.2014 - 02.2025
Administrative/Sales Support/Flu Vaccination Coordinator
Maxwell Health
11.2012 - 03.2014
Administration Support/Data Entry, for On Farm Services
MAF/AgriQuality/AsureQuality
12.2003 - 11.2012
Biosecurity Role holder
MAF/AgriQuality/AsureQuality
03.1999 - 11.2012
National Livestock Database/Administration Support
MAF/AgriQuality/AsureQuality
03.1999 - 12.2003
Admin Officer for Seed Certification Bureau
MAF/AgriQuality/AsureQuality
07.1995 - 12.1997
Aromaunga Flowers
11.1994 - 05.1995
Bee Pacific
02.1994 - 11.1994
Bachelor of Science - Geography
University of Canterbury
Similar Profiles
Elil Rosier EspitiaElil Rosier Espitia
Customer Service Support Agent at Treshna Enterprises, GymMasterCustomer Service Support Agent at Treshna Enterprises, GymMaster
Joann Ma Pui YingJoann Ma Pui Ying
Marketing Manager at Forton Enterprises Limited (Vinda Paper Industrial (HK) Co Limited)Marketing Manager at Forton Enterprises Limited (Vinda Paper Industrial (HK) Co Limited)
Siu Lun Andy LeeSiu Lun Andy Lee
Senior E-Commerce Executive at SUPERNET ENTERPRISES HONG KONG LIMITEDSenior E-Commerce Executive at SUPERNET ENTERPRISES HONG KONG LIMITED
Carissa MuttonCarissa Mutton
Mental Health Support Worker at Pathways Health LtdMental Health Support Worker at Pathways Health Ltd
Enuakura RuatitaEnuakura Ruatita
Housekeeper and Laundry at OceaniaHousekeeper and Laundry at Oceania