Summary
Overview
Work History
Education
Skills
Timeline
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Alix Mullen

Queenstown,NZ

Summary

Enthusiastic and dependable hospitality professional currently on a 3-year Working Holiday Visa, bringing extensive experience in bar service, waitressing, gaming operations, and office administration. Proven ability to deliver high-quality customer service in fast-paced, high-pressure environments. A quick learner with a positive attitude, strong work ethic, and the adaptability to integrate seamlessly into new teams and workplace settings.

Overview

3
3
years of professional experience

Work History

BARTENDER, WAITRESS, GAMING and TAB ATTENDANT

The Right Track Sports Bar
, Auckland
11.2024 - 06.2025
  • Delivered high-quality customer service through bartending, waitressing, and bar table service in a fast-paced, high-volume sports bar environment.
  • Served alcoholic beverages responsibly and efficiently, maintaining compliance with licensing regulations.
  • Operated as a Pokie (EGM) cashier and TAB operator, assisting customers with gaming services and payouts.
  • Handled end-of-day procedures, including cashing up registers, balancing tills, and closing down pokie machines, ensuring accurate financial reporting.
  • Built a strong rapport with regular patrons and locals, contributing to a welcoming and engaging atmosphere.
  • Maintained cleanliness and hygiene of the bar and service areas, ensuring compliance with health and safety standards.
  • Restocked inventory and supplies, and changed and maintained beer kegs, ensuring consistent beverage quality, and smooth bar operations.

PERSONAL ASSISTANT

Jellyfish Energy
United Kingdom, Newcastle Upon Tyne
07.2024 - 11.2024
  • As a personal assistant to the director, I carried out a variety of responsibilities that supported both his personal and professional life.
  • My tasks included researching and sourcing companies, obtaining quotes for his various properties and projects, and managing his schedule by coordinating meetings, and maintaining his calendar.
  • Responsible for handling travel arrangements, booking accommodation, managing post, bills, and all incoming calls and emails, with the highest level of professionalism.
  • In addition, I managed the labourers timesheets, monitored colleague holidays, prepared reports, and handled various ad hoc office duties as needed.
  • These tasks required strong organisational skills and attention to detail to ensure everything ran smoothly and efficiently.

ADMINISTRATOR

Robson Laidler
United Kingdom, Newcastle Upon Tyne
08.2022 - 07.2024
  • In this role, I supported multiple departments to ensure the smooth operation of the business.
  • My daily tasks included providing personal assistance to the company director, onboarding clients, processing invoices, client support, reception management, updating and filing confirmation statements, and handling any ad hoc administrative tasks to support the business needs.
  • I transitioned to the financial team to expand my skill set in May 2023. My main responsibilities included preparing documents and reports for advisors, liaising with providers, communicating with clients, booking meetings, processing client transactions, and completing important compliance tasks in accordance with regulations.

Education

Bachelor of Arts - FASHION DESIGN AND MARKETING

Northumbria University
UK
01.2017

Skills

  • Customer service
  • Working in high-pressure environments
  • Bar opening and closing procedures
  • Pokie and TAB operations
  • Team collaboration
  • Management
  • Proactive

Timeline

BARTENDER, WAITRESS, GAMING and TAB ATTENDANT

The Right Track Sports Bar
11.2024 - 06.2025

PERSONAL ASSISTANT

Jellyfish Energy
07.2024 - 11.2024

ADMINISTRATOR

Robson Laidler
08.2022 - 07.2024

Bachelor of Arts - FASHION DESIGN AND MARKETING

Northumbria University

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