Alix-Nicole McMurdo
Auckland,Muriwai
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding retail product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
I am very proud of the stylist I have become over the past 20 years retaining an amazing clientele . My drive to succeed and learn new things to continue to upskill in my professional life .
Overview
18
18
years of professional experience
Work History
Senior Stylist
Gems Hair
09.2023 - Current
- Currently self employed running my own clientele out of a small boutique salon . I do everything from scheduling clients appointments to rebooking and following up with my clientele .
- specialising in blonde and creative colour work
- exceptional time management
- recommending and selling retail
- general salon duties
- beautiful finishing of clients hair
- retaining a profitable clientele
Senior Stylist
Face And Body
03.2021 - 09.2023
- Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.
- recommending home hair care retail for clients to maintain beautiful hair at home
- running salon reception of both hairdressing and beauty therapy clinic by phone booking emails and face to face with clients
- managing stock levels
- Mentored junior stylists through hands-on training, fostering professional development and enhancing team performance.
Senior Colourist
Demop
03.2013 - 12.2017
- consulate colour for clients
- worked with other senior stylist to perfect colour and style to suit clients
- ran reception by phone calls email and online bookings using kitomba salon system
- general salon duties
- trained junior colourist to be come amazing stylist
- stock levels to always be what they needed to be
- retail display stands for eye catching sales
- recommending take home hair care
Store Manager
Sunglass Hut
04.2009 - 07.2012
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Senior Colourist
Demop
01.2006 - 02.2009
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
43 Week Level 4 Certificate in Hairdressing -
Servilles Academy of Hairdressing
Auckland, NZ10.2005
34 Week Foundation Certificate in Hairdressing -
Servilles Academy of Hairdressing
Auckland, NZ06.2004
Skills
- Client Retention
- blonde specialist
- creative and advanced colouring
- beautiful blow waves
- retail superstar
- keritan blow outs
- Professionalism
- professional phone manner
- team player
Timeline
Senior Stylist
Gems Hair
09.2023 - Current
Senior Stylist
Face And Body
03.2021 - 09.2023
Senior Colourist
Demop
03.2013 - 12.2017
Store Manager
Sunglass Hut
04.2009 - 07.2012
Senior Colourist
Demop
01.2006 - 02.2009
43 Week Level 4 Certificate in Hairdressing -
Servilles Academy of Hairdressing
34 Week Foundation Certificate in Hairdressing -
Servilles Academy of Hairdressing
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