Summary
Overview
Work History
Skills
References
Timeline
Generic

Aliya Brown

Whangarei,Northland

Summary

• Highly motivated with background in retail sales, skilled in customer service and product

knowledge. Demonstrated ability to achieve sales targets through effective communication

and understanding of customer needs. Known for problem-solving abilities and creating

positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

• Experienced in fast-paced environments and adaptable to last-minute changes.

• Skilled Merchandise Associate with background in retail environments. Strengths include:

strong knowledge of inventory management, excellent customer service skills, and adept at

visual merchandising. Previous work has resulted in improved store organization, better product

visibility, and enhanced customer experience.

Overview

4
4
years of professional experience

Work History

Merchandiser

Goodman Fielder
03.2021 - 05.2024
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Organized store merchandise racks by size, style, and color.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked in multiple different stores unsupervised while still getting the job done efficiently and on time.
  • Demonstrated reliability and efficiency by working unsupervised across multiple stores, meeting all deadlines and performance expectations.

Pharmacy Assistant

Chemist Warehouse
05.2024 - 02.2025
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Received incoming supplies and stocked in correct locations.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.

Skills

  • Answering customer questions
  • Data entry
  • POS system operation
  • Passionate about learning and committed to continual improvement
  • Sales techniques
  • Point-of-sale system
  • Multitasking
  • Customer service
  • Problem-solving
  • Excellent communication
  • Multitasking Abilities
  • Active listening
  • Cash handling
  • Attention to detail
  • Decision-making
  • Time management

References

Alliah Ceñete: 02102230355

Candra Davis: 02102951868

Timeline

Pharmacy Assistant

Chemist Warehouse
05.2024 - 02.2025

Merchandiser

Goodman Fielder
03.2021 - 05.2024

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Aliya Brown