Alka Negi
Beach Haven,New Zealand
Summary
Objective:
A results-driven Sales and Customer Coordinator with 4+ years of expertise seeking to contribute dynamic sales strategies and meticulous customer service skills to a forward-thinking organization in Auckland, New Zealand.
Profile:
Armed with over four years of distinguished experience in Sales and Customer Coordination, I bring a demonstrated proficiency in organizational prowess and a relentless dedication to exceeding customer expectations. My history of delivering pivotal insights to marketing initiatives and streamlining sales processes stands as a testament to my commitment to excellence. Following a pause for personal reasons, I am now wholeheartedly dedicated to reigniting my career in Auckland, New Zealand.
Overview
2
2
years of professional experience
Work History
Sales Coordinator
Sparsh CCTV Samriddhi Automation Pvt. Ltd.
05.2016 - 08.2016
- Responded to inquiries via multiple channels, ensuring prompt and accurate information
- Assessed and reported on the progress of sales activities, contributing to data-driven decision-making
- Coordinated with the sales team and maintained comprehensive reports for effective team collaboration.
Customer Coordinator
HM Tubes and Containers Pvt. Ltd.
01.2016 - 05.2016
- Managed a diverse range of customer inquiries, maintaining meticulous records of order details
- Updated and maintained daily sales reports, ensuring real-time visibility into sales performance
- Collaborated seamlessly with the sales team to facilitate smooth operations.
Sales Coordinator
Bonny Products Pvt. Ltd.
07.2014 - 01.2016
- Played a pivotal role in responding to queries, preparing proposals, and analyzing sales performance
- Implemented robust reporting mechanisms, including daily and weekly reports, ensuring transparency in operations
- Coordinated with the sales team and maintained comprehensive records for effective decision-making.
Education
Bachelor of Commerce (B. Com) -
Delhi University
01.2014
Secondary And Higher Secondary -
CBSC Board
India01.2011
Skills
- Proficient in MS Office Suite (Word, Excel, PowerPoint)
- Extensive experience in Tally 90
- Competent with Windows operating system
- Sales Reporting
- Proposal Development
- Customer Communication
- Customer Engagement and Support
- Report Generation
- Report Creation
- Cold-Calling
- Data Entry
- Scheduling
- Upselling
Accomplishments
- Strategic Marketing Insights: Contributed invaluable insights to the marketing department, catalyzing organized marketing activities and outreach programs.
- Market Intelligence: Optimized sales by consistently providing market trend information, contributing to strategic decision-making.
- Product Performance Enhancement: Conducted thorough product performance assessments, offering critical feedback for continuous improvement.
- Efficient Event Management: Introduced a public-facing online calendar for upcoming sales events, significantly enhancing event management efficiency.
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Sales Coordinator
Sparsh CCTV Samriddhi Automation Pvt. Ltd.
05.2016 - 08.2016
Customer Coordinator
HM Tubes and Containers Pvt. Ltd.
01.2016 - 05.2016
Sales Coordinator
Bonny Products Pvt. Ltd.
07.2014 - 01.2016
Bachelor of Commerce (B. Com) -
Delhi University
Secondary And Higher Secondary -
CBSC Board
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