ALLIEN BALATBAT

Provided compassionate care to patients, ensuring comfort and emotional support during treatment.

Assisted nursing staff with daily patient assessments and documentation for accurate medical records.

Trained new healthcare assistants on best practices for patient care and safety protocols.

Coordinated transportation and mobility assistance for patients to enhance their experience and safety.

Implemented infection control measures, maintaining a clean and safe environment for patients and staff.

Monitored vital signs regularly, reporting changes to medical team to facilitate prompt interventions.

Developed individualized care plans in collaboration with multidisciplinary teams to meet patient needs effectively.

Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.

Enjoyment in interacting with older people and participating in meaningful work which has a real impact on people’s lives.

Commitment to a high standard of performance with diligence and care.

Ability to work within a team where we respect our residents and our team members.

Honesty, integrity, high energy, physical fitness, and enthusiasm.

Good customer service, organisation, and problem-solving skills.

Availability to work rostered shifts including weekends and nights

• Assistance with activities of daily living and other personal care tasks such as bathing, changing of clothes, toilet and other elimination needs, running simple errands and patient hygiene. Assistance with Nutrition including assistance in feeding, modified diet, Nasogastric Tube feeding and PEG feeding. Monitoring of patient's vital signs including temperature, blood pressure, pulse rate, respiration rate, oxygen saturation and weight. Other personal care tasks including performing simple maintenance exercises, escort in transport, lifting and repositioning the patient. Higher care tasks including Assistance with medication intake, care of urinary catheter, assist in glucose monitoring, stoma care and wound dressing.

• Attends to queries about products of the company as well as keeping up to date to all products and informing customers of new products. Achieve sales target and keep records of calls and sales and make sure to note useful information. Initiating and driving the call with potential customers over the phone. Assisting in resolving customer complaints / disputes.

• Making sure the Store is always ready for business. Create business strategies to attract new customers, expand store traffic, and enhance profitability. Meeting sales goals by training, motivating, mentoring, and providing feedback to store staff. Plan, implement, manage, monitor, and upgrade the Company’s website.

• Assist in handling daily store operations, primarily: check-out procedures, organizing shelves and stocks, ordering stock, sales reconciliation, and inventory management. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Respond to sales inquiries and concerns by phone, electronically or in person.

• Completes store operational requirements by scheduling and assigning employees, following up on work results. Making sure that the Floor Discipline is well maintained, and the protocols and standards are being followed all the time as well as managing and motivating the whole team to increase sales and ensure efficiency. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Involving myself in Customer Service to make sure each customer are properly attended with levels of customers satisfaction through excellent service.

• Taking in and handing out prescriptions. Ordering items for use within a department. Selling over the counter medicines.