Quality and Compliance Team Leader
- Assisted in recruitment to build team of top performers.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.