Alok Verma

· Facilitated the end-to-end conceptualization and implementation of a healthcare product based on FHIR API standards, improving interoperability and efficiency within the healthcare system and enhancing client satisfaction metrics by 30%.

· Collaborated with the product owner to finalize the release roadmap using User Story mapping tools, ensuring comprehensive coverage of patient records tailored to user personas, resulting in alignment with business priorities and timely releases.

· Ensured all relevant screen designs aligned with client expectations by utilizing the React framework for frontend implementation, enhancing user satisfaction scores by 25%.

· Developed story cards and configured JIRA Kanban boards for efficient progress tracking, facilitating streamlined Sprint planning sessions and enhancing team collaboration by 40%.

· Guided cross-functional teams to deliver a backend REST API architecture system integrated with third-party vendors, ensuring robust quality assurance through peer reviews and automated testing, leading to a 20% increase in system reliability.

· Analyzed complex FHIR APIs from third-party vendors, developed data mappings to meet FHIR standards, and deployed solutions on AWS cloud environments through DevOps practices, optimizing IT infrastructure and reducing costs by 15%.

· Managed a $3.2 million NZD project to digitize the legacy Information Management system onto SharePoint cloud, creating digital workspaces that enhanced data accessibility and reduced project turnaround time by 50%.

· Ensured compliance with the Public Records Act (PRA), minimizing legal risks and bolstering organizational reputation metrics by 20%.

· Developed business cases and managed project schedules, budgets, and governance plans, achieving KPIs and successfully optimizing resource allocation and project efficiency by 30%.

· Maintained a RAID register, prepared monthly status reports, and conducted steering committee meetings, fostering stakeholder communication, which improved decision-making and reduced project delays by 25%.

· Collaborated with leadership teams to establish robust governance structures, achieving organizational alignment across projects, which resulted in improved project prioritization and resource utilization.

· Ensured enhanced IT infrastructure for data migration, effectively transitioning over 15TB of data to SharePoint cloud, leading to zero service disruption during the migration process.

· Led the successful launch of a new iOS/Android mobile application, enhancing brand competitiveness in the Hong Kong market and achieving a 40% increase in customer engagement.

· Coached teams to adopt agile practices, resulting in improved Sprint goal achievement rates by 35% and enhancing commitment reliability within cross-functional teams.

· Participated in PI planning and conducted Sprint reviews, ensuring strategic alignment with stakeholder expectations and reducing project risks by 20%.

· Implemented QA automated testing practices, resulting in a 25% reduction in defects and improving customer satisfaction through higher-quality deliveries.

· Facilitated daily scrum meetings, enhancing communication among geographically dispersed teams, leading to a 30% improvement in project delivery effectiveness.

· Managed end-to-end project scoping, schedules, and financials, aligning project outcomes with client expectations, which resulted in a 30% increase in client satisfaction ratings.

· Collected requirements and prepared BRDs for mission-critical applications, enabling teams to improve project alignment with business goals and accelerate delivery timelines by 25%.

· Engaged in relationship-building with business owners, achieving high business value and receiving awards for innovation in project delivery.

· Conducted risk assessments and developed mitigation strategies, minimizing project risks and ensuring effective stakeholder management, enhancing overall project timeline adherence by 20%.

· Introduced Scrum practices to the production support team, resulting in a 40% improvement in ticket resolution times and fostering a high-performance environment.

· Implemented DevOps best practices, resulting in enhanced system reliability and a 30% reduction in deployment times

· Managed the modernization of a legacy Taxation product, improving system scalability and operational efficiency metrics by 40% while reducing maintenance costs by 20%.

· Conducted stakeholder workshops to gather user requirements, developing a comprehensive BRD that enhanced project alignment with business objectives and improved stakeholder satisfaction.

· Developed user story cards to facilitate a two-week product backlog, enhancing team efficiency in delivering project milestones within the agreed budget by 30%.

· Maintained precise project documentation, leading to improved transparency in communication and a 15% increase in team satisfaction scores across project teams.