Alphonsa Abraham
Christchurch,Halswell
Summary
Versatile and results-driven professional with experience at UST Global Trivandrum, adept in software development and customer service. Excelled in team collaboration and multitasking, significantly enhancing store operations and application scalability. Skilled in attention to detail and technical documentation, consistently delivering projects that meet rigorous standards.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Reliance Hypermarket (Part Time)
09.2022 - 01.2024
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Associate Software Developer
UST Global Trivandrum (Full Time)
06.2021 - 12.2023
- Created detailed technical documentation to facilitate knowledge transfer among team members.
- Contributed to the design of robust, scalable applications using modular programming techniques.
- Developed and maintained program and system documentation.
Education
Master of Computer Application - Computer Science
St Josephs College of Engineering
Kerala01.2022
Skills
- Flexible schedule availability
- Multitasking Competence
- Customer Assistance
- Attention to Detail
- Team Collaboration Aptitude
Reference
Deepa G Pillai (Previous UST Employee)
0221228245
deepagpillai416@gmail.com
Anju Chandhera Madiyan (Retail assist Michael Hill)
0224616656
anjuscreecm21@gmail.com
Timeline
Retail Assistant
Reliance Hypermarket (Part Time)
09.2022 - 01.2024
Associate Software Developer
UST Global Trivandrum (Full Time)
06.2021 - 12.2023
Master of Computer Application - Computer Science
St Josephs College of Engineering
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