Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Alysa Collie

Summary

Highly motivated individual with a strong understanding of the importance of effective communication in achieving positive outcomes. Demonstrates exceptional leadership and motivational skills to foster successful communication. Embraces challenges with enthusiasm and consistently strives to improve customer service and communication abilities. Thrives in collaborative team environments, leveraging the energy and synergy they provide. Driven by a genuine passion for assisting others, with a bright and cheerful personality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Industrial Cleaner

So Fresh So Clean Limited
01.2025 - Current
  • Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
  • Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
  • Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
  • Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.
  • Provided exceptional customer service to clients, addressing their specific needs in a timely manner.

Level 2 apprentice

Nyx Hair Design
10.2019 - 06.2021
  • General cleaning duties
  • Phone answering
  • Booking appointments
  • Greeting and waiting customers
  • Washing hair
  • Applying colour/washing off colour
  • Cash handling
  • Handing up foils
  • Cleaning duties
  • Phone answering and making appointments

Customer service Assistant

OPSM Optometrists
01.2015 - 01.2017
  • Assisting customers on the shop floor
  • Assisting with sales and consultations on lenses
  • Cash handling
  • Opening and closing up of the store
  • Handling refunds
  • Repairing and adjustment of lenses as required
  • Working with my team and helping them with any roadblocks or development

Customer Service Assistant

Temp, Lower Hutt
01.2013 - 01.2013
  • Shop floor customer service
  • Answering questions
  • Locating product if customer wanted to try different size
  • Put back
  • After customers have tried clothing
  • Sort product into ranges and sizes
  • Re hanging on product back on display
  • Keeping shop tidy
  • Vacuuming
  • Dusting
  • Helping unpack new stock
  • Unwrapped product and put on hangers
  • Tagging of product for security prior to putting on display

Telemarketing Sales Consultant

ADT security alarms
01.2013 - 01.2013
  • Making phone calls
  • Upselling skills
  • Customer service/sales
  • Looking up information online
  • Phone manners

Education

Skincare & Makeup -

Wellington Institute of Technology
Wellington
2019

NCEA Level 1&2

Sacred Heart Collage
Lower Hutt
01.2014

Skills

  • Good communication skills
  • Computer skills
  • Good customer service
  • Hard worker
  • Reliable
  • Honest
  • Personal Hygiene
  • Phone manners
  • Self motivated
  • Sales skills
  • Skin care service and product knowledge
  • KPI and up skill knowledge

Hobbies and Interests

Challenges, Helping others, Customer service, Fitness, administration, computer work, upskilling

Certification

  • New Zealand certificate in Makeup and skincare - Level 3
  • NZ Hair and Beauty Training Organisation – Level 2 Hairdressing
  • Red Cross First Aid Training
  • Keune Customer Service and Hair Colouring
  • Optometrist Dispensary level 2

Timeline

Industrial Cleaner

So Fresh So Clean Limited
01.2025 - Current

Level 2 apprentice

Nyx Hair Design
10.2019 - 06.2021

Customer service Assistant

OPSM Optometrists
01.2015 - 01.2017

Customer Service Assistant

Temp, Lower Hutt
01.2013 - 01.2013

Telemarketing Sales Consultant

ADT security alarms
01.2013 - 01.2013

NCEA Level 1&2

Sacred Heart Collage

Skincare & Makeup -

Wellington Institute of Technology
Alysa Collie