Alysa Collie
Summary
Highly motivated individual with a strong understanding of the importance of effective communication in achieving positive outcomes. Demonstrates exceptional leadership and motivational skills to foster successful communication. Embraces challenges with enthusiasm and consistently strives to improve customer service and communication abilities. Thrives in collaborative team environments, leveraging the energy and synergy they provide. Driven by a genuine passion for assisting others, with a bright and cheerful personality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Industrial Cleaner
So Fresh So Clean Limited
01.2025 - Current
- Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
- Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.
- Provided exceptional customer service to clients, addressing their specific needs in a timely manner.
Level 2 apprentice
Nyx Hair Design
10.2019 - 06.2021
- General cleaning duties
- Phone answering
- Booking appointments
- Greeting and waiting customers
- Washing hair
- Applying colour/washing off colour
- Cash handling
- Handing up foils
- Cleaning duties
- Phone answering and making appointments
Customer service Assistant
OPSM Optometrists
01.2015 - 01.2017
- Assisting customers on the shop floor
- Assisting with sales and consultations on lenses
- Cash handling
- Opening and closing up of the store
- Handling refunds
- Repairing and adjustment of lenses as required
- Working with my team and helping them with any roadblocks or development
Customer Service Assistant
Temp, Lower Hutt
01.2013 - 01.2013
- Shop floor customer service
- Answering questions
- Locating product if customer wanted to try different size
- Put back
- After customers have tried clothing
- Sort product into ranges and sizes
- Re hanging on product back on display
- Keeping shop tidy
- Vacuuming
- Dusting
- Helping unpack new stock
- Unwrapped product and put on hangers
- Tagging of product for security prior to putting on display
Telemarketing Sales Consultant
ADT security alarms
01.2013 - 01.2013
- Making phone calls
- Upselling skills
- Customer service/sales
- Looking up information online
- Phone manners
Education
Skincare & Makeup -
Wellington Institute of Technology
Wellington2019
NCEA Level 1&2
Sacred Heart Collage
Lower Hutt01.2014
Skills
- Good communication skills
- Computer skills
- Good customer service
- Hard worker
- Reliable
- Honest
- Personal Hygiene
- Phone manners
- Self motivated
- Sales skills
- Skin care service and product knowledge
- KPI and up skill knowledge
Hobbies and Interests
Challenges, Helping others, Customer service, Fitness, administration, computer work, upskilling
Certification
- New Zealand certificate in Makeup and skincare - Level 3
- NZ Hair and Beauty Training Organisation – Level 2 Hairdressing
- Red Cross First Aid Training
- Keune Customer Service and Hair Colouring
- Optometrist Dispensary level 2
Timeline
Industrial Cleaner
So Fresh So Clean Limited
01.2025 - Current
Level 2 apprentice
Nyx Hair Design
10.2019 - 06.2021
Customer service Assistant
OPSM Optometrists
01.2015 - 01.2017
Customer Service Assistant
Temp, Lower Hutt
01.2013 - 01.2013
Telemarketing Sales Consultant
ADT security alarms
01.2013 - 01.2013
NCEA Level 1&2
Sacred Heart Collage
Skincare & Makeup -
Wellington Institute of Technology