Alyssa Cringle

• Preparing, cooking and serving quality breakfast and lunch, as well as sandwiches, salads, baked goods and catering for functions.
• Assisting with general kitchen and cleaning duties.

Promoted to Second in charge, November 2023

• Assumed additional responsibilities in assisting the manager with daily kitchen operations, including overseeing the preparation, cooking, and service of quality breakfast and lunch meal and items, sandwiches, salads, baked goods, and catering for functions.
• Assisted with ordering supplies and menu development to meet diverse customer needs.
• Ensured customer health and wellbeing through meticulous allergen management.
• Supervised kitchen hygiene standards and daily cleaning duties to uphold a sanitary and organized environment.
• Demonstrated a strong commitment to safety and maintained awareness of health and safety practices and protocols.

• Supported children with complex traumas, intellectual disabilities, autism, and/or complex behavioral needs in their daily activities by fostering a nurturing environment and following daily routines.
• Assisted children with varying degrees of independence in their daily needs, including personal care, feeding medication assistance, and community support.
• Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
• Provided support to families facing the challenges of pediatric palliative care by offering emotional and practical assistance. Promoted family well-being by planning activities that would maximise interactions and create meaningful memories.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Assisted with cooking, household cleaning and other maintenance to keep the homes healthy and safe.
• Mentored new support workers, sharing knowledge and best practices that enhanced team cohesion and ensured consistent, high-quality care for all clients.

• Managed workflow at the National Pre-Delivery Centre in collaboration with the workshop.
• Coordinated effectively technicians ensuring seamless communication throughout the entire process.
• Coordinated communication among stakeholders including sales personnel, workshop staff, and subcontractors to optimise resource utilisation.
• Organised paperwork, administrative tasks, and invoicing.
• Created a monthly inspection roster for stock units, proactively identifying maintenance needs and coordinating timely repairs to minimise operational disruptions and maintain equipment reliability.
• Thrived in high-pressure environments, prioritised tasks, and successfully multitasked.

• Received and processed calls and reports from the general public and professionals, conducting information gathering and analysis during intake and investigation phases.
• Evaluated urgency and managed clinical decision-making processes.
• Provided individual case management and crisis intervention services to a diverse population of children and their families, addressing clinical concerns such as trauma, loss, and various mental health issues, often complicated by developmental disorders.
• Collaborated with multidisciplinary treatment teams to develop interventions and care plans.
• Presented cases in clinical staffing for peer review, utilizing consultation and supervision to ensure ethical decision-making.
• Drafted clear and concise court reports, case plans, and recommendations for courts, and implemented court orders.
• Coordinated with lawyers, judges, court-appointed special advocates, community service agencies, and other professional care providers to support families involved with child protection services.
• Maintained comprehensive and timely records of all activities and services provided, including correspondence, case notes, reports, and related documents using computer-based applications.

• Organised activities focusing on fun and learning.
• Supported inclusion and wellbeing of special needs children.
• Provided crisis prevention, intervention, and supportive counselling as needed.