Alyssa Song
Hillcrest,AUK
Summary
Experienced barista with a strong background in fast-paced cafés in Sydney. Skilled in crafting high-quality coffee and providing exceptional customer service. Passionate about creating a welcoming atmosphere and delivering memorable café experiences. Now seeking to bring my skills and enthusiasm to a dynamic café team in New Zealand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Barista
Little Lord Caffe / Oliver Brown
03.2020 - 11.2024
- Customer Service: Providing fast, friendly, and professional service, addressing customer needs
- Coffee Preparation: Proficient in making a variety of coffee beverages and latte art
- Inventory & Operations Management: Managing stock levels, ordering supplies, and ensuring efficient café operations
- Teamwork: Working well with colleagues to maintain smooth café operations
- Hygiene & Safety: Maintaining high standards of cleanliness and following safety protocols
- Skills: Barista Experience, Customer service, Time management, Food service, Restaurant experience, Communication skills, Leadership, English, Bilingual, Guest services
Education
No Degree - Nursing
UNITEC Institute of Technology
Auckland, NZSkills
- Barista Experience
- Customer service
- Time management
- Food service
- Restaurant experience
- Communication skills
- Leadership
- Guest services
Certification
Advanced Diploma in Business Marketing and Communication - Victory Institute of Vocational Education, Sydney, Graduated in 2024
Timeline
Head Barista
Little Lord Caffe / Oliver Brown
03.2020 - 11.2024
No Degree - Nursing
UNITEC Institute of Technology
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