Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Bartender

Alyssa Wighton

Auckland,Cockle Bay

Summary

Dynamic and reliable, with a proven track record of enhancing customer experiences at current and past establishments through exceptional service and responsible alcohol service. Adept at fostering teamwork and professionalism, I excel in high-pressure environments, significantly contributing to customer satisfaction and loyalty. Skilled in clear communication and multitasking, I offer strong ability to connect with customers and provide high-quality service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Garrison Public House
08.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender/Waitstaff

The Stables Whitford
09.2023 - 06.2024
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Enhanced customer experience with engaging conversations and personalized drink and food recommendations.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.

Waitstaff

Mogly Bar and Eatery
04.2023 - 09.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Waitstaff

Bishop Catering/ Howick Club
05.2022 - 10.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma -

Howick College
Cockle Bay, AUK
12-2024

Skills

  • Strong multitasking
  • Outstanding customer service
  • Highly reliable
  • Identification verification
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality

Certification

• Licence Controller Qualification (LCQ) 2024 - through New Zealand school of Food & Wine

• First Aid Level 1 & 2 course 2024 -through Hato Hone St John

• Forklift Licence 2024 - through On Demand Training

• Defensive Driving Course 2023 - through AA Driver Training

Interests

  • Enjoy participating in dance for overall physical and mental well-being
  • Watching Movies and TV Shows
  • Road Trips
  • Kayaking
  • Fashion
  • Crafting and DIY Projects
  • Swimming
  • I like trying new recipes and food trends
  • Personal Development and Self-Improvement
  • Travel
  • Trying new courses to become more qualified and skilled
  • Skincare
  • Makeup

Timeline

Bartender

Garrison Public House
08.2024 - Current

Bartender/Waitstaff

The Stables Whitford
09.2023 - 06.2024

Waitstaff

Mogly Bar and Eatery
04.2023 - 09.2023

Waitstaff

Bishop Catering/ Howick Club
05.2022 - 10.2022

High School Diploma -

Howick College

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Alyssa Wighton