Summary
Overview
Work History
Education
Skills
Work Eligibility
Timeline
Generic

AMA WALPITAGAMAGE

Auckland,New Zealand

Summary

Dedicated professional with over 10 years in customer service and administration. Proven track record in managing inquiries, resolving issues, and coordinating operations to enhance customer satisfaction and streamline processes.

Overview

10
10
years of professional experience

Work History

Customer Service & Administration Executive

Dream Way Consultancy
, New Zealand
05.2025 - 04.2026
  • Managed customer enquiries, maintained records, coordinated appointments, and resolved customer concerns.

Administrative & Finance Management Executive

Holiday Raptors
, Sri Lanka
11.2023 - 12.2024
  • Coordinated operations, customer communications, reporting, scheduling, and stakeholder relationships.

Management Assistant

Sri Lanka State Trading General Corporation
, Sri Lanka
01.2021 - 01.2023
  • Provided administrative support, prepared reports, maintained records, and coordinated business activities.

Customer Relations Executive

LOLC Finance PLC
01.2016 - 01.2021
  • Managed customer relationships, resolved complaints, and maintained accurate records to enhance client satisfaction and support financial services.

Education

Master of Management -

ICL Graduate Business School
New Zealand
12-2026

Skills

  • Customer Service
  • Client Relationship Management
  • Complaint Resolution
  • Coordination
  • Scheduling
  • Office Management
  • Stakeholder Communication
  • Inbound Communication
  • Information Management
  • Documentation
  • Microsoft Office
  • Problem Solving

Work Eligibility

Post Study Open Work Visa, 04/25/29

Timeline

Customer Service & Administration Executive

Dream Way Consultancy
05.2025 - 04.2026

Administrative & Finance Management Executive

Holiday Raptors
11.2023 - 12.2024

Management Assistant

Sri Lanka State Trading General Corporation
01.2021 - 01.2023

Customer Relations Executive

LOLC Finance PLC
01.2016 - 01.2021

Master of Management -

ICL Graduate Business School
AMA WALPITAGAMAGE