Amal Mathew
Auckland,New Zealand
Summary
Proactive and analytical professional with over a year of specialized experience in the food processing and spice industries, including roles in quality control and stock management. Currently advancing my expertise through a Post Graduate Diploma in Food Science at Auckland University of Technology. Demonstrated ability in ensuring food quality and safety through rigorous quality control and assurance processes. Skilled in HACCP, regulatory compliance, and food safety standards. Adept at working both independently and as part of a team, with strong communication skills and a commitment to continuous improvement. Passionate about leveraging my knowledge and skills to elevate the field of food science to the next level.
Overview
4
4
years of professional experience
Work History
Quality Controller/Process Worker
Vann Dyck Fine Foods LTD
07.2023 - Current
- Followed quality standards and procedures to minimize errors and customer satisfaction
- Updated quality control standards, methods and procedures to meet compliance requirements
- Calibrated tools and equipment to meet requirements
- Evaluated quality problems and performed inspection to identify and resolve issues
- Produced documentation, data entry and maintained records
- Maintained energy and enthusiasm in fast-paced environment
- Graded raw material, in order to achieve good quality product
- Rejected materials, components, and finished products and documented reasons.
- Trained new employees on company-specific quality control procedures, fostering a culture of continuous improvement.
- Managed relationships with third-party inspection service providers, coordinating schedules and leveraging expertise as needed to maintain high-quality standards throughout production cycles.
- Documented findings and produced [Type] reports.
- Enhanced product quality by implementing rigorous testing procedures and protocols.
- Assessed incoming parts for adherence to production requirements.
- Developed comprehensive quality control documentation, providing clear guidelines for staff adherence.
- Calibrated instruments and scales in production area and quality lab.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Crew Member
McDonald's
08.2023 - Current
- Efficiently responded to inquiries, processed orders, and ensured high customer satisfaction with polite and prompt service
- Managed order fulfillment, maintained workspace cleanliness, and supported colleagues during peak times
- Kept informed about menu items, specials, and promotions to provide accurate recommendations
- Adhered to safety protocols and cleanliness standards, ensuring a safe and hygienic work environment
Stock Controller
Chungath Food Exports
08.2021 - Current
- Answered inquiries, took orders, and ensured customer satisfaction politely and promptly
- Coordinated order fulfillment, kept the workspace tidy, and assisted coworkers during peak times for seamless operations
- Stayed current on menu items, specials, and promotions to provide accurate advice and upsell when necessary
- Followed safety procedures and cleanliness standards, contributing to a safe and hygienic work environment
Quality Controller
Premier Food Industry
08.2020 - 02.2022
- Conducted thorough inspections of products, raw materials, or components to assess quality characteristics such as appearance, dimensions, functionality, and performance
- Assisted in implementing quality assurance processes and procedures, including sampling, testing, and documentation of quality checks to maintain consistent product quality
- Conducted various tests and analyses, such as visual inspections, dimensional measurements, chemical tests, and functional tests
- Rejected materials, components, and finished products and documented reasons.
- Enhanced product quality by implementing rigorous testing procedures and protocols.
- Developed comprehensive quality control documentation, providing clear guidelines for staff adherence.
- Calibrated instruments and scales in production area and quality lab.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
- Conducted root cause analyses to pinpoint sources of recurring errors, implementing targeted solutions to mitigate future occurrences.
Education
Bachelor of Technology -
01.2021
Postgraduate Diploma - Food Science
06.2024
Skills
- Visual Inspections
- SPICE (Simulation Tool)
- Quality Assurance
- Cleanliness
- Food Science
- Hazard Analysis And Critical Control Points
- Food Processing
- Regulatory Requirements
- Continuous Availability
- Customer Service
- Research and reporting
- Product development expertise
- Packaging and labeling knowledge
- Continuous Improvement Mindset
- Quality Control
- Quality Assurance Protocols
- Critical Thinking Capabilities
- Cross-Functional Teamwork
- Food cost optimization
- Research and Data Analysis
- New product formulation
- Food Processing Technologies
- Multitasking Abilities
Timeline
Crew Member - McDonald's
08.2023 - Current
Quality Controller/Process Worker - Vann Dyck Fine Foods LTD
07.2023 - Current
Stock Controller - Chungath Food Exports
08.2021 - Current
Quality Controller - Premier Food Industry
08.2020 - 02.2022
Sree Gokulam Arts And Science - Bachelor of Technology,
Auckland University of Technology - Postgraduate Diploma, Food Science
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