Customer Service Representative
- Highly motivated and dedicated Customer Service Representative with a strong focus on achieving outcomes, possessing notable expertise in management and assuming leadership responsibilities
- Proven track record of enhancing team performance, fostering customer loyalty, and cultivating collaborative alliances with internal and external stakeholders
- Optimistic approach in de-escalating customer concerns, maintaining calm demeanor
- An enthusiast beginner for Corporate customer service representative yet had previous work experience working with Merchant Navy that made me upskill my experience in Leading and Managing team under me, Account Handling and Dealing with Finances, Proficient with MS Office and Complaint Resolution
