Amanda Mitchener
Christchurch,CAN
Summary
Dynamic and professional individual with a proven track record in property and account management. Exceptional emotional intelligence and strong relationship-building abilities have led to significant portfolio growth, surpassing sales goals, and ensuring high levels of customer loyalty and satisfaction.
Overview
28
28
years of professional experience
Work History
Small Business Owner
T.H.C | the House Cleaner
09.2017 - Current
Account Manager - B2B
The PBT Group (Fmr - Peter Baker Transport)
06.2013 - 05.2017
- Developed effective freight solutions for a broad customer base.
- Managed and mitigated difficult customer problems.
- Informed customers about new products and services.
- Enhanced financial performance in both courier logistics and road freight.
- Surpassed set sales goals continually.
- Organized call cycle and updated CRM records.
- Provided on-the-job guidance and instruction to newly hired sales personnel.
Bar Staff Member
McGregors On Reece
05.2011 - 11.2012
- Provided customer service and established connections with locals.
- Ensured compliance with all drink-serving regulations.
- Ensured fridges were always fully stocked.
- Safely operated courtesy vehicle for passengers.
Property Manager
Complete Property Management
01.2006 - 09.2010
- Sought out networking opportunities for acquiring new business leads.
- Negotiated fees and service terms for management agreements.
- Overseeing entire letting process from rent setting to tenant selection.
- Handled inspections, addressed arrears issues, arranged maintenance services and attended Mediation and Tenancy Tribunal Hearings.
Advertising Account Manager
Yellow Pages Group
02.2000 - 12.2005
- Manage a diverse portfolio of existing customers
- Retain and grow portfolio revenue across all printed and digital media products
- Tailored campaigns to align with clients' objectives.
Property Manager
Christchurch Reality Ltd
01.1998 - 11.1999
- Evaluated and determined appropriate rental rates.
- Selected appropriate tenants after thorough checks.
- Executed routine inspection duties at designated time frames.
- Coordinated maintenance among suppliers, tenants, and owners.
- Engaged in conflict resolution processes when essential.
- Assessed rental values to support lending decisions.
Property Management Administrator
Christchurch Realty Ltd
01.1997 - 12.1997
- Performed reception tasks such as receipting payments for rents.
- Handled documentation including arrears letters, mediation forms, and tribunal applications.
- Completed end-of-year trust accounting.
- Processed monthly invoices and made payments to owners.
Education
Communication Dynamics -
Yellow Pages
Christchurch01.2003
Licensed Real Estate Salesperson -
The Open Polytechnic of New Zealand
Wellington01.1998
Foundation Diploma - Business Studies
Wellington Polytechnic
Wellington01.1992
Skills
- Excellent communication
- Active Listening
- Relationship Building
- Conflict Resolution / Problem Solving
- Effective Time Management
- Adaptability
- Multi-Taking
Hobbies and Interests
- Property – a passion of mine for many years especially wealth creation through investment
- Tennis – played this sport initially competitively and now socially
- Gardening – recent new interest in growing my own veges and cooperative gardening
- Family – love spending time with my two grandsons and going to the beach with my dog Jed
- Reading – enjoy autobiographies and crime novels
References
Available upon request
Timeline
Small Business Owner
T.H.C | the House Cleaner
09.2017 - Current
Account Manager - B2B
The PBT Group (Fmr - Peter Baker Transport)
06.2013 - 05.2017
Bar Staff Member
McGregors On Reece
05.2011 - 11.2012
Property Manager
Complete Property Management
01.2006 - 09.2010
Advertising Account Manager
Yellow Pages Group
02.2000 - 12.2005
Property Manager
Christchurch Reality Ltd
01.1998 - 11.1999
Property Management Administrator
Christchurch Realty Ltd
01.1997 - 12.1997
Communication Dynamics -
Yellow Pages
Licensed Real Estate Salesperson -
The Open Polytechnic of New Zealand
Foundation Diploma - Business Studies
Wellington Polytechnic
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