Amanda Sloss
Feilding,MWT
Summary
I strive to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.
I am a well rounded individual with extreme work ethic.
I strive in a fast pass environment and am a very quick learner.
Overview
22
22
years of professional experience
2005
2005
years of post-secondary education
Work History
Retail Area Manager
Uncle bills whole sale club
Central , Palmerston north
02.2024 - Current
- Supervised daily operations across multiple retail locations.
- Trained and mentored store managers on best practices.
- Implemented inventory management systems for efficient stock control.
- Developed staffing schedules to optimize workforce efficiency.
- Enhanced customer service initiatives to improve shopper satisfaction.
- Analyzed sales data to identify trends and opportunities for growth.
- Participated in team meetings with senior executives to discuss strategic objectives.
- Resolved customer complaints in a timely manner while remaining professional at all times.
Retail Store Manager
Uncle bills wholesale club
Central, Palmerston north
05.2020 - 02.2024
- Oversaw daily store operations and ensured adherence to company policies.
- Managed inventory levels and organized stockroom for efficient product accessibility.
- Trained and mentored new staff on customer service standards and sales techniques.
Cash floor supervisor
Amourguard
Central , Palmerston north
04.2017 - 05.2020
- Supervised daily operations of floor staff and maintained workflow efficiency.
- Trained new employees on safety standards and operational procedures.
- Coordinated team schedules to ensure adequate coverage during peak hours.
Retail Supervisor
Unclebills wholesale club
Central , Palmerston north
02.2004 - 02.2017
- Supervised daily operations in a high-volume wholesale retail environment.
- Trained and mentored staff on customer service best practices.
- Managed inventory levels to ensure product availability and organization.
Education
Freyberg High
Terrace End , Palmerston north Skills
- Inventory management
- Visual merchandising
- Sales analysis
- Customer service enhancement
References
References available upon request.
Timeline
Retail Area Manager
Uncle bills whole sale club
02.2024 - Current
Retail Store Manager
Uncle bills wholesale club
05.2020 - 02.2024
Cash floor supervisor
Amourguard
04.2017 - 05.2020
Retail Supervisor
Unclebills wholesale club
02.2004 - 02.2017
Freyberg High