Amanda Stratford

• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Increased salon revenue by upselling additional services and retail products to clients.
• Increased efficiency in pro shop operations, handling retail transactions and inventory management.
• Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Processed payments, entering sales in register for prompt customer service.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

• Managed and motivated employees to be productive and engaged in work.
• Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Attended ongoing educational courses to stay current on industry trends, incorporating new techniques into daily practice.
• Mentored junior stylists through hands-on training, fostering professional development and enhancing team performance.
• Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

• Increased salon revenue by upselling various hair care products and services to clients during appointments.
• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
• Developed strong relationships with clients through effective communication and understanding of their specific requirements.
• Maintained accurate records of completed services for proper billing and facilitated smooth transactions at the point of sale.
• Maintained a high level of professionalism and expertise in executing complex color treatments, precision cuts, and advanced styling techniques.

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Same as above

• Promoted salon services and retail products, contributing to increased sales revenue for the establishment.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Participated in industry events to stay updated on latest trends, styles, and techniques, furthering professional development as a hairstylist.
• Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards.
• Assisted in the recruitment process for new stylists, evaluating candidates based on technical skills and cultural fit within the team environment.
• Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.