Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
95

Amanda Whiteman

Trade Sales Represntative
Christchurch

Summary

Resourceful and results-driven professional with 7 years of trade sales experience, 2 years in warehouse management, and 10 years in fish processing, including 6 years as a supervisor leading a team of 20. Expertise in customer relationship management, team leadership, logistics coordination, and process optimization. Demonstrated success in overcoming operational challenges while consistently exceeding sales targets and ensuring high levels of customer satisfaction. Eager to leverage this diverse skill set and leadership experience in a Sales Representative role.

Overview

27
27
years of professional experience

Work History

Trade Sales Representative

NZ Safety Blackwoods
05.2017 - 05.2025
  • Product Knowledge & Consultation: Provide in-depth product knowledge to clients, offering tailored solutions to meet their needs, and increase product uptake.
  • Customer Relationship Management: Build and maintain strong relationships with key accounts, ensuring customer satisfaction, repeat business, and loyalty.
  • Applied problem-solving techniques to effectively resolve complex customer issues, ensuring timely and satisfactory solutions that maintained customer satisfaction and loyalty.
  • Customer Service: Responded to customer inquiries and resolved issues, ensuring high levels of customer satisfaction and retention.
  • Leveraged computer systems to retrieve and manage customer information, part numbers, inventory levels, and purchase order status, ensuring accurate and efficient order processing.

Warehouse Team Member /Operations Team Leader

NZ Safety Blackwoods
05.2020 - 05.2022
  • Warehouse Operations: Assisted with daily warehouse tasks, including receiving, storing, and distributing goods, ensuring smooth and efficient operations.
  • Team Leadership: Led a team of warehouse staff, overseeing day-to-day activities and ensuring tasks were completed on time and to a high standard.
  • Order Fulfillment: Coordinated the picking, packing, and dispatch of orders, ensuring compliance with quality control and delivery deadlines.
  • Training & Mentorship: Trained new warehouse staff, providing guidance on safety protocols, equipment usage, and warehouse procedures.
  • Health & Safety Compliance: Enforced health and safety guidelines, ensuring the warehouse environment remained safe and organized for all staff members.

Sign Maker / Installer

Elite Signs
03.2011 - 07.2014
  • Installed on-site signage using height equipment, ensuring proper alignment, visibility, and adherence to safety standards.
  • Managed inventory of materials for efficient project completion, regularly liaising with sales representatives to ensure timely procurement and stock availability.
  • Delivered completed signs to job sites across town, ensuring timely and accurate placement, as required for project completion.
  • Wired and fabricated neon and LED signs, ensuring proper installation and functionality to meet project specifications and safety standards.

Fishing Vessel Crew Supervisor - Fish Processing

Vela
07.1998 - 12.2008
  • Team Management: Supervised a crew of 20 members, managing daily fish processing operations, and ensuring adherence to safety and quality standards.
  • Handled fish processing tasks including trimming, weighing, and packing, while setting up and operating batter machines.
  • Adhered to a 6-hour on, 6-hour off shift schedule, working 7 days a week for 8-week periods, ensuring consistent and efficient production throughout the duration.
  • Quality Control: Ensured that processed fish met industry standards for freshness and quality, reducing product waste and maintaining high levels of customer satisfaction.
  • Facilitated team meetings to communicate objectives, address concerns, and conduct individual performance reviews to ensure alignment on project goals and development.

Education

Catholic Cathedral College
Christchurch, NZ

Skills

  • Sales & Customer Relationship Management
  • Team Leadership & Staff Supervision
  • Product knowledge expertise
  • Analytical and problem - Solving skills
  • Warehouse Operations & Order Fulfillment
  • Safety & Compliance Management
  • Strong Communication & Client Service
  • Adaptable & Quick Learner
  • Inventory Management & Logistics Coordination

Accomplishments

  • LSV - Limited Service Volunteer 6 week course at Burnham Military Camp
  • Retail Savvy - Service IQ unit standard 27929

Timeline

Warehouse Team Member /Operations Team Leader

NZ Safety Blackwoods
05.2020 - 05.2022

Trade Sales Representative

NZ Safety Blackwoods
05.2017 - 05.2025

Sign Maker / Installer

Elite Signs
03.2011 - 07.2014

Fishing Vessel Crew Supervisor - Fish Processing

Vela
07.1998 - 12.2008

Catholic Cathedral College

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Amanda WhitemanTrade Sales Represntative