I am a positive, out going and creative person. I believe my best work involves customer care/service and a busy work environment . I have friendly nature and take care in everything i do .
Overview
21
21
years of professional experience
Work History
Retail Pharmacy Manager
Tim Kennedy
02.2020 - Current
Ordered all pharmacy supplies and kept check on inventory levels.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Received incoming supplies and stocked in correct locations.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Merchandised over-the-counter goods and rotated stock.
Retail Assistant /Retail Store Manager
Oakley Brown
03.2015 - 12.2019
Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers, helped locate merchandise, and suggested suitable options.
Collaborated with team members to accomplish sales goals and improve overall store performance.
Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Maintained tidy and organized store environment to comply with cleanliness standards.
Met with reps
Inwards goods
The Bridge Restaurant
Bernie
01.2013 - 03.2014
Customer service
Food handling
Waitress
This was apart time role whilst studing
Factory Hand, Waitress and Labeler
Hummingbird Coffee
01.2012 - 01.2013
Carefully packaged finished products and prepared for shipment.
Enhanced production efficiency by maintaining clean and organized work areas.
Demonstrated adaptability in handling diverse tasks as per the factory''s requirements, showcasing versatility in various roles.
Helped in the cafe
Helped in the office print and label bags for the factories products.
Pharmacy Assistant
Leeston Pharmacy
03.2007 - 12.2010
Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Front of House Waitress, Barister and Food Prep
Dunsandel Store/Annabell Graham
01.2003 - 03.2007
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Processed orders and sent to kitchen employees for preparation.
Contributed to positive workplace culture by fostering teamwork among staff members through effective communication and support during busy shifts.
Handled cash transactions accurately, maintaining accountability for sales receipts throughout the shift.
Enhanced customer satisfaction by providing timely and attentive service in a fast-paced environment.
Education
No Degree - Certificate in Beauty Therapy
Aoraki Polytech
Christchurch, NZ
02.2013
No Degree - Diploma in Beauty Therapy (itec-Beauty Specialist)
Aoraki Polytech
Christchurch, NZ
02.2013
No Degree -
Ellesmere College
Leeston, NZ
11.2006
Skills
Direct Patient Care
Quality Control
Retail Sales
Retail Management
Retail Merchandising
Retail knowledge
Cosmetic Retail
Retail Floor Stocking
Customer Assistance
Patience and Empathy
Skincare product knowledge
Sales and Upselling
Client consultation abilities
and many more
Timeline
Retail Pharmacy Manager
Tim Kennedy
02.2020 - Current
Retail Assistant /Retail Store Manager
Oakley Brown
03.2015 - 12.2019
The Bridge Restaurant
Bernie
01.2013 - 03.2014
Factory Hand, Waitress and Labeler
Hummingbird Coffee
01.2012 - 01.2013
Pharmacy Assistant
Leeston Pharmacy
03.2007 - 12.2010
Front of House Waitress, Barister and Food Prep
Dunsandel Store/Annabell Graham
01.2003 - 03.2007
No Degree - Certificate in Beauty Therapy
Aoraki Polytech
No Degree - Diploma in Beauty Therapy (itec-Beauty Specialist)
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