Amandeep Kaur
Summary
Proven team player and skilled barista, I elevated customer satisfaction at Bake And Beans through exceptional service and problem-solving. Expert in cleanliness and hygiene, I also enhanced team efficiency and food safety compliance. My ability to multitask and collaborate has consistently improved retail operations and customer relationships.
Overview
8
8
years of professional experience
Work History
Cafe Worker
Bake And Beans
Mount Roskill, AUK
04.2018 - Current
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed a calm and friendly demeanour when addressing and resolving customer issues and complaints.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Monitored food temperatures to comply with safety regulations.
- Trained new cafe workers in sales, customer service, and safety.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Cafe Worker
Xotic Cafe
245 Mount Albert Road Sandringham
04.2016 - 01.2017
- Improved customer satisfaction by providing timely and efficient retail support services.
- Established strong relationships with retail partners for increased brand visibility and product placement.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, and locate items.
Education
Master of Arts - Business Management
Edenz College Auckland
Auckland, NZ03.2016
Skills
- Teamwork and Collaboration
- Customer Service
- Cleanliness and hygiene
- Flexible Schedule
- Barista Techniques
- Price Negotiation
- Problem-Solving
- Team Player
- Multitasking and Organization
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Timeline
Cafe Worker
Bake And Beans
04.2018 - Current
Cafe Worker
Xotic Cafe
04.2016 - 01.2017
Master of Arts - Business Management
Edenz College Auckland