Summary
Overview
Work history
Education
Skills
Timeline
AdministrativeAssistant
Amandeep Kaur

Amandeep Kaur

Wellington,WGN

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

4
4
years of professional experience

Work history

Crew Member

Burger King
Porirua, WGN, New Zealand
05.2024 - Current
  • Attended to customers with friendly and accurate service.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Makeup artist

Pooja batra
Punjab, INDIA
01.2023 - 10.2023


  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Applied makeup in accordance with clothing style.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Introduced new product lines into the salon''s offerings after researching market trends, further diversifying available services.
    Analyzed skin condition and made appropriate product recommendations.

Customer Service Representative

Amazon.in
Punjabi India
01.2021 - 08.2021
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided primary customer support to internal and external customers.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

Master of Commerce - Human Resources Management

Punjabi University

Bachelor - Computer Applications

Lovely Professional University

Bachelor of Commerce - Accounting And Business Management

Kurukshetra University

Makeup, Hair, Skin & Nail

Pooja Batra Makeup Academy
Derabassi, Punjab

Skills

  • Active Listening
  • Customer Service
  • Call Management
  • Data Entry
  • Customer Relations
  • Coordination
  • Appointment Scheduling
  • Nail Polish Application
  • Nail Preparation
  • Hand Massage
  • Foot Massage
  • Pedicures
  • Makeovers
  • Air-brushing application
  • Bridal makeup application
  • Skin-tone management

Timeline

Crew Member

Burger King
05.2024 - Current

Makeup artist

Pooja batra
01.2023 - 10.2023

Customer Service Representative

Amazon.in
01.2021 - 08.2021

Master of Commerce - Human Resources Management

Punjabi University

Bachelor - Computer Applications

Lovely Professional University

Bachelor of Commerce - Accounting And Business Management

Kurukshetra University

Makeup, Hair, Skin & Nail

Pooja Batra Makeup Academy

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Amandeep Kaur